Exceeded yearly net $400K sales quota for FY 2023.
Top performer on the High Velocity Sales team with $600K of closed won deals.
Closed multiple, multi-regional, six-figure deals while directing product management, alliance team, and senior leadership in their roles with largest deal being $547K growth contract value.
Developed and executed successful sales strategies to maximize revenue growth from existing customer accounts.
Coached and mentored 6 peers on the High Velocity Sales team in problem-solving activities to build strategic selling skills.
Inside Sales Account Manager
Aspen Technology
Houston, TX
05.2019 - 06.2023
Built and maintained relationships with existing customers through regular communication.
Built and managed a pipeline in excess of $1 million from qualify to close.
Renewed and grew an average of 15 renewals yearly with 20+ renewals in 2022.
Presented to C-Suite individuals, both on-site and virtually, to drive strategic movement and push deals to closed won stage.
Tesla Advisor
Tesla Inc.
Houston, TX
04.2018 - 05.2019
Managed a high-level customer pipeline through cold calling, networking, qualifying leads, and resolving customer escalations in a timely manner.
Sold 30+ cars per month versus monthly 15 car sales target for 4 straight quarters.
Top Gallery Advisor in Texas for Q2 2018, Q3 2018, Q4 2018, and Q1 2019.
Displayed creativity / ingenuity in presenting solutions (financial, technical, lifestyle) to customers considering but uncertain about going with Tesla.
Customer Experience Specialist II
Tesla Inc.
Houston, TX
06.2017 - 04.2018
Specialized in product knowledge and promoted the overall value of a sustainable ecosystem.
Co-piloted demonstration drives and thoroughly explained the value of the vehicle to customers.
Helped the Gallery Advisor team meet quarterly sales targets.
Delivered vehicles with the highest customer satisfaction rating and document execution.
Customer Experience Specialist I
Tesla Inc.
Houston, TX
09.2016 - 06.2017
Promoted brand image and company vision to increase revenue.
Informed customers about the quality, value and style of products to influence buying decisions.
Qualified leads with probing questions and proceeded with the most appropriate course of action.
Presented and demonstrated Tesla's fleet vehicles to existing clients and prospective customers.
Education
Bachelor of Arts - Communications with focus in Crisis Management
Southwestern College
Winfield, KS
Skills
Proficient in Salesforce, Microsoft Suite, and Adobe Indesign
Strong negotiation skills
Ability to manage multiple accounts while providing excellent customer service
Pipeline Management
Bilingual - English/Spanish
Conflict Resolution
Excellent Verbal and Written Communication skills
Sales Presentations
Sales strategy development
Territory Management
Timeline
Senior Inside Sales Account Manager
Aspen Technologies Inc
06.2023 - Current
Inside Sales Account Manager
Aspen Technology
05.2019 - 06.2023
Tesla Advisor
Tesla Inc.
04.2018 - 05.2019
Customer Experience Specialist II
Tesla Inc.
06.2017 - 04.2018
Customer Experience Specialist I
Tesla Inc.
09.2016 - 06.2017
Bachelor of Arts - Communications with focus in Crisis Management