Gabriela Garba
San Francisco,CA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Figure Skating Coach
Yerba Buena Ice Skating and Bowling Center
San Francisco, CA
06.2022 - Current
- Educated athletes in rules, strategies, sportsmanship and performance principles
- Planned and organized private and group skating lessons to help students develop and advance skills
- Developed customized lesson plans for individual students based on their skill level and goals
- Used phone, email and text to communicate with parents and students regarding lessons, events and competitions
Front Desk Receptionist
Yerba Buena Ice Skating and Bowling Center
San Francisco, CA
06.2022 - Current
- Greeted and assisted guests entering the ice skating and bowling center
- Managed multi-line phone system for scheduling and inquiries
- Coordinated event bookings for parties and group activities
- Provided information on services and facility rules
- Processed payments and handled cash register transactions efficiently.
- Maintained cleanliness and organization of reception area
- Resolved customer complaints with professionalism and courtesy
- Collaborated with team members to improve guest experience strategies
- Maintained an organized reception area and ensured that all guests were attended to promptly
Camp Counselor
Todays Youth Matters
06.2023 - 07.2023
- Supervised daily activities and ensured safety protocols for campers
- Worked with ages 6 - 13
- Communicated effectively with parents about camper progress and safety concerns
- Implemented crisis intervention strategies to ensure the safety and well-being of campers
Education
Bachelor of Science in Nursing - Nursing
La Salle University
Philadelphia, PA05-2028
Skills
- Manual blood pressure
- Socialization with patients
- Scheduling
- Relationship building
- Multitasking and organization
- Client relations
- Building rapport
- Customer service
- Call escalation
- Team collaboration
- Critical thinking
- Prioritization
- Stress management
- Punctuality and reliability
- Live chat support
Certification
- BLS/CPR certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Camp Counselor
Todays Youth Matters
06.2023 - 07.2023
Figure Skating Coach
Yerba Buena Ice Skating and Bowling Center
06.2022 - Current
Front Desk Receptionist
Yerba Buena Ice Skating and Bowling Center
06.2022 - Current
Bachelor of Science in Nursing - Nursing
La Salle University