Gabriela Gomez
Indio,CA
Summary
Highly motivated and experienced professional with a strong background in early childhood education, administrative support, and community service. Over two decades of experience working with children, managing budgets, coordinating schedules, and leading teams. Bilingual in Spanish and English, with a passion for helping others and fostering community connections. Skilled in customer service, office management, and nonprofit administration.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Volunteer, College Corp at Find Food Bank Current
College of the Desert
08.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assist in the office, providing resources and food assistance to the community.
- Manage front desk operations, ensuring excellent customer service.
- Support administrative tasks, including data entry and record management.
Treasurer and Fundraising Coordinator
Iglesia Restauracion
01.2022 - Current
- Created and distributed reports on internal and external finances, audits, and budgets.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Planned and managed $[Amount] annual budgets, tracking expenses, and investigating discrepancies to maintain optimal controls.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
- Manage fundraising activities to support nonprofit operations.
- Oversee budget management and bill payments for the church.
- Organize events to raise funds and engage the community.
- Prepared and presented financial reports to inform senior management and board of directors.
- Used [Software] and [Software] to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
Business Owner
Gloria's Cleaning
09.2016 - Current
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Established strong customer relationships through excellent communication and attentive service.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Manage day-to-day operations of a successful cleaning business, overseeing client relationships, scheduling, and service delivery.
Supervisor
YMCA of the Desert,
05.2004 - 01.2009
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated customer needs and feedback to drive product and service improvements.
- Supervised a team of staff to provide quality child care services.
- Coordinated activities, managed schedules, and ensured a safe environment.
- Communicated effectively with parents regarding their children's progress.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
No Degree - Early Childhood Education
College of The Desert
Palm Desert, CA03-2005
High School Diploma -
Indio High School
Indio, CA06-1996
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Languages: Fluent in Spanish and English
- Budget Management and Financial Oversight
- Scheduling and Coordination
- Team Leadership and Supervision
- Bilingual Customer Service
- Administrative Support and Office Management
- Community Outreach and Volunteer Coordination
Accomplishments
- Supervised a team of 10+ staff members, achieving a 20% improvement in program participation.
- Implemented new scheduling system, reducing staffing conflicts by 25%.
- Recognized for excellent leadership with "Employee of the Month" award in [year if applicable].
- Supervised team of 4 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Assisted in distributing resources to over 200 families weekly, enhancing community access to essential services.
- Streamlined office procedures, reducing paperwork processing time by 10%.
- Provided front desk support with a 100% accuracy rate in data entry and client documentation
- California Driver's License
- First Aid Certification
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Volunteer, College Corp at Find Food Bank Current
College of the Desert
08.2023 - Current
Treasurer and Fundraising Coordinator
Iglesia Restauracion
01.2022 - Current
Business Owner
Gloria's Cleaning
09.2016 - Current
Supervisor
YMCA of the Desert,
05.2004 - 01.2009
No Degree - Early Childhood Education
College of The Desert
High School Diploma -
Indio High School
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