Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriela Gonzalez Flores

Summerdale,AL

Summary

Dynamic retail professional with experience at Bath & Body Works, excelling in customer service and problem-solving. Bilingual in English and Spanish, I enhanced customer satisfaction by effectively addressing inquiries and resolving issues. Proven ability to maintain an organized environment while collaborating with team members to achieve store goals.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Bath & Body Works
08.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Laundry Associate

One Vision Cycle
05.2021 - 03.2024
  • Maximized machine capacity utilization by effectively sorting items according to size, weight, color, fabric type, and cleaning requirements.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.

Education

Associate of Science - Dental Hygiene

Pensacola State College
Pensacola, FL
05-2027

Skills

  • Fluent in English and Spanish Languages
  • Customer service
  • Problem-solving
  • Teamwork and collaboration

Timeline

Retail Sales Associate

Bath & Body Works
08.2023 - Current

Laundry Associate

One Vision Cycle
05.2021 - 03.2024

Associate of Science - Dental Hygiene

Pensacola State College

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