Gabriela Guevara
Allentown,PA
Summary
Results-driven professional effective in implementing positive change while overseeing multiple tasks. A team player with great time management and organizational skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nursing Home Transition Coordinator
Roads to Freedom Center for Independent Living
Williamsport, PA
10.2022 - Current
- Identified appropriate community resources for transitioning students such as job training programs or vocational rehabilitation services.
- Developed individualized transition plans based on each student's needs and interests.
- Researched available financial aid opportunities for post-secondary education or employment training programs.
- Performed assessments to determine individual limitations and strengths.
- Connected individuals with relevant community resources and coordinated referrals.
- Collaborated with individuals, families, and professionals to develop comprehensive transition plans that included long-term goals and objectives.
- Documented and filed patient health reports and charts.
- Managed load of multiple cases on consistent basis.
- Reached out to contacts to find the services that would be helpful to patients.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with various healthcare professionals to plan rehabilitation programs.
- Delivered products to customer locations on time.
- Identified needs of customers promptly and efficiently.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
Medical Assistant/Medical Interpreter
Lehigh Valley Health Network
Allentown, PA
04.2019 - 08.2022
- Interpreted verbal and written information during examinations, tests and treatments.
- Assisted healthcare workers by translating telephone conversations with patients and family members.
- Responded to requests from healthcare staff or physicians for interpreter services.
- Obtained permission from patients to translate confidential medical information to and from healthcare teammates.
- Communicated with healthcare staff about patient cultural beliefs and customs impacting care by explaining acceptable treatment options.
- Collaborated with patient navigators and social workers to support patient interpretation needs.
- Wrote verbal patient instructions exactly as ordered by health professionals in patient's native language.
- Delivered translation services via video to transmit Evirtual communication in Spanish/English.
- Translated written healthcare text from handouts and brochures to prepare printed medical information in Spanish/English.
- Documented patient encounters and maintained monthly statistics.
- Delivered real-time, accurate oral translations and interpretations for clients.
- Interpreted conference calls and other workplace communications in real-time.
- Clarified issues related to meanings of words, concepts, practices or behaviors.
- Verified accuracy by double-checking translations of technical terms and terminology.
- Safeguarded translated data by following ethical codes and industry best practices.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Responded to patient callbacks and phone-in prescription refill requests.
- Incorporated outside records into charts and EHR.
- Documented notes during patient visits.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Medical Assistant
TenderCare Pediatrics
Easton, PA
05.2017 - 07.2018
- Assist physician during patient’s examination
- Draw and administer injections when required.Prepare examination rooms for patient’s consultations
- Order imaging as well as laboratory work as instructed by physician
- Take patient’s vital signs and measurements such as: blood pressure, temperature, height and weight
- On newborns up to 21 month old patients verify head circumference
- Swabbing for flu testing and other in office laboratory testing
- Knowledgeable of
- Tricare insurance website for referrals, knowledge of Healthfusion medical records system
- Certified
- BioFire system user
- As a front desk personnel responsibilities include scheduling and confirming appointments
- Handling of medical records to include: some billing and prescription refills
- Verify patient’s insurance information
- Order medical supplies and kept records of office needs
- Scheduling of office personnel, interviewing possible employees
- Ordering samples, scheduling meetings for physician
- When physician not in office for long periods of time, responsible for office managing.
Clinical Research Coordinator
Baylor Scott and White Medical Center
Belton, TX, MA
10.2016 - 03.2017
- Coordinate the conduct of Winter Time Illness Study research protocols in clinics settings with emphasis on the screening, enrollment, and monitoring of patients candidates/participants
- Screening of patient’s records, databases for identification of prospective candidates
- Working with physicians in order to approach patient without interfering with office visit or extending visit time
- Provide patient with the information regarding study and procedures, consent/assent patients before collecting laboratory specimens
- Collect specimens and label documentation appropriately
- Provide instructions regarding stipends and update information once patient has enrolled into REDCAP system
- Transport of specimens to designated laboratory.
Medical Assistant
Pablo B. Leonardo, M
Killeen, TX
10.2012 - 04.2015
- Schedule patients’ appointments, assist physician during patient’s examination
- Perform EKGs when required, prepare and administer injections when required, prepare examination rooms for patient’s consultations depending on type of visit
- Handling medical records to include billing and prescription refills
- Order imaging as well as laboratory work as instructed by physician
- Take patient’s vital signs and measurements such as: blood pressure, temperature, height and weight
- Verify patient’s insurance information
- Order medical supplies and keep records of office needs.
Education
MA -
Central Texas Community College
10.2012
High School Diploma -
Grover Cleveland High School
08.2006
Nursing Degree - General Studies
Northampton Community College
Skills
- Healthcare Setting Knowledge
- Therapeutic Communication
- Emergency Procedures And First Aid
- Basic Medical Terminology
- Patient History and Documentation
- Knowledge of EPIC medical record
- Collecting Laboratory Specimens
- Perform EKG
- Insurance Verification
- Assisting in Physical Examinations
- Vital Signs and Measurements
- Medical Teamwork
- Knowledge of OSHA Regulations
- Infection Control and Medical Asepsis
- General Office Skills
- Flexible and versatile
- Prepare and Administer Injections
- Professional Bedside Manner
- Wound Care and Irrigation
- Proper Sterilization Techniques
- ICD10 Coding
- Charting Expertise
- Medical Billing
- Patient Toileting
- HIPAA Compliance
- Understands Medical Procedures
- Venipuncture and Phlebotomy
- Social Perceptiveness
- Problem Anticipation and Resolution
- Clinical and Operational Judgement
- Procedure Assistance
- Decision Making
- Completing Insurance Forms
- Multitasking and Prioritization
- Critical Thinking
- Examination Preparation
- Updating Medical Records
- Transition Planning
- Progress Monitoring
- Client Needs Assessment
- Dictation and Transcription
- Appointment Scheduling
- Time Management
- Patient Assistance
- Discharge Planning
- Clinical Record Reviews
- Client Advocacy
- Goal Setting
- Community Resources
Certification
- TRAINED MEDICAL INTERPRETER, BRIDGING THE GAP - 2020
Languages
English
Professional
Spanish
Professional
Timeline
Nursing Home Transition Coordinator
Roads to Freedom Center for Independent Living
10.2022 - Current
Medical Assistant/Medical Interpreter
Lehigh Valley Health Network
04.2019 - 08.2022
Medical Assistant
TenderCare Pediatrics
05.2017 - 07.2018
Clinical Research Coordinator
Baylor Scott and White Medical Center
10.2016 - 03.2017
Medical Assistant
Pablo B. Leonardo, M
10.2012 - 04.2015
MA -
Central Texas Community College
High School Diploma -
Grover Cleveland High School
Nursing Degree - General Studies
Northampton Community College
- TRAINED MEDICAL INTERPRETER, BRIDGING THE GAP - 2020
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