Gabriela Guzman
Orange County,CA
Summary
Hardworking, determined, responsible, and goal-driven person with great social skills and an excellent work attitude. Enjoys working with a team to achieve goals effectively.
Overview
3
3
years of professional experience
Work History
Marketing Intern
AdMark Group
06.2023 - 08.2023
- Assisted in the development of marketing projects and pitches
- Attended cooperation meetings as representative of company
- Gained valuable experience working and shadowing business owner
- Grew in confidence by providing respected ideas and understanding marketing world
- Assisted on marketing projects which led to success such as redirecting customers to new locations.
Sales Associate
LOFT
06.2023 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Enhanced communication and teamwork skills by providing maximum sales.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Baker Assitant
University Of San Diego
02.2023 - Current
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Produced consistently high-quality baked goods for on-campus restaurant and events.
- Optimized workflow processes to reduce downtime between tasks while maintaining consistent quality standards.
- Facilitated communication among team members to ensure smooth operations during peak hours.
Baker
Crumbl Cookies
06.2021 - 06.2022
- Operated and maintained bakery equipment, including ovens and mixers.
- Operated cash registers and processed payments accurately.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Education
BBA - Business Administration And Marketing
University of San Diego
San Diego05.2026
Skills
- Goal-Oriented
- Exceeding Customer Expectations
- Strong Communication and Interpersonal Skills
- Conflict Resolution
- Excellent Written and Verbal Communication
- Strategic Planning
Extracurriculars
Women in Business Club - Member
University of San Diego • September 2023 - Current
- Learned efficient business strategies and how to successfully navigate the business world as a woman.
- Heard speeches from powerful women in the business field of encouragement and how to succeed.
- Enhanced networking and communication skills by attending events and exploring options of business.
Torero Ambassador - Member
University of San Diego • September 2023 - Current
- Represented the University by leading tours and welcoming students.
- Lead an example of the University by speaking to students about experience and what to expect.
- Worked with the diversity sector of the program to help with other Mexican-American students like myself.
Timeline
Marketing Intern
AdMark Group
06.2023 - 08.2023
Sales Associate
LOFT
06.2023 - Current
Baker Assitant
University Of San Diego
02.2023 - Current
Baker
Crumbl Cookies
06.2021 - 06.2022
BBA - Business Administration And Marketing
University of San Diego
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