Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Gabriela Heredia

Alma Center

Summary

Dynamic Front-End Associate at Walmart with a proven track record in delivering exceptional customer service and effective problem-solving. Skilled in visual merchandising and inventory management, I excel in creating inviting store environments while collaborating with teams to enhance sales transactions. Committed to exceeding customer expectations and driving store success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front-End Associate

Walmart
Black River Falls
08.2022 - Current
  • Greeted customers and provided assistance with product selection.
  • Processed returns and exchanges according to store policies.
  • Assisted in organizing merchandise displays on the sales floor.
  • Demonstrated strong problem solving skills when handling customer complaints or inquiries.
  • Collaborated closely with coworkers on special projects or tasks as assigned by manager.
  • Processed customer transactions and provided excellent customer service.
  • Performed daily opening and closing procedures according to standard operating procedures.
  • Provided product knowledge to customers as needed.
  • Verified accuracy of pricing signs throughout store.
  • Answered incoming calls promptly, providing accurate information about products and services.
  • Utilized point-of-sale system to process cash, credit card, check and gift card payments.
  • Greeted customers warmly upon arrival and identified their needs.
  • Maintained a clean, organized and inviting store environment.

Education

Some College (No Degree) - Kinesiology

UW-Madison
Madison, WI

Skills

  • Customer service
  • Team building
  • Product knowledge
  • Sales transactions
  • Visual merchandising
  • Inventory management
  • Problem solving
  • Effective communication
  • Time management

Affiliations

  • Lifting
  • Being outdoors
  • Recreational Sports

Accomplishments

  • I received high honors while in high school
  • Team Captain for Volleyball, Basketball, and Softball while in high school

Certification

  • I am currently certified in CPR and Basic Life Support

References

References available upon request.

Timeline

Front-End Associate

Walmart
08.2022 - Current

Some College (No Degree) - Kinesiology

UW-Madison

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