Gabriela Herrera

· Assist probation officers in conducting presentence investigation interviews

· Accompany probation officers to court proceedings

· Assist with client assessments and developing client case plans

· Maintained confidentiality and followed legal/ethical standards in handling sensitive client information

· File and maintain legal documents as needed

• Answered inquiries regarding criminal charges and court dates
• Answered incoming phone calls and assisted clients at front desk
• Received and processed requests for reports, background checks, and tow releases
• Created and updated records with new files or information

• Observed court proceedings
• Oversaw the intake process of new delinquents
• Accompanied probation officers on home visits
• Monitored surveillance cameras and ankle monitors
• Interacted with juveniles in detention, assisted in monitoring juveniles who were on probation, and prepared documents for court proceedings
• 10 hours per week

• Greeted clients and visitors and answered visitor inquiries
• Answered and routed incoming calls
• Organized and maintained filing systems for documents
• Scheduled and routed clients to respective legal counsel appointments
• 20 hours per week