Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
snowboarding, surfing, hiking ,camping, tennis. outdoors activities.
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Gabriela Jimenez

Gabriela Jimenez

Tourism Management
Orlando,FL

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

18
18
years of professional experience

Work History

Retail Sales Associate

Christy Sports
10.2022 - 04.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Production Worker

Whole Food Market
08.2018 - 10.2022
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Inspected and adjusted work performed to meet expectations.
  • Participated in regular meetings with team members to discuss production updates.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Inspected final products to assess compliance with quality standards and established tolerances.

Prep Cook

Snowmass Club
05.2015 - 08.2018
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Trained and assisted new kitchen staff members.
  • Followed orders from head chef to establish productive and timely preparation of meals.

Assistant Retail Manager

Colorado Baggage
11.2004 - 05.2018
  • Monitored inventory management and assisted with accurate, cost-effective ordering processes.
  • Tracked daily cash handling, reconciled sales and prepared bank deposits.
  • Engaged directly with customers to offer assistance and resolve complaints.
  • Implemented strategies focused on increasing store sales and customer satisfaction.
  • Supported senior management in implementing and upholding store policies and procedures.
  • Produced regular sales reports, analyzed data and identified areas for improvement.
  • Monitored employee compliance with health and safety regulations, proactively correcting issues.

Education

Tourism Management Degree - Tourism Management

USB
Venezuela
01.1998

Skills

  • Documentation and Recordkeeping
  • Dispute Mediation
  • Plates Presentation
  • Adaptable and Flexible
  • Cash Handling
  • Transaction Processing
  • Item Ticketing and Pricing
  • Loyalty Promotion
  • Stockroom Upkeep
  • Customer Buying Habits
  • Strategic Selling
  • Player Motivation
  • Sales Expertise
  • Stocking and Receiving
  • Product Merchandising
  • Persuasive Selling
  • Store Policies and Procedures
  • Merchandise Receiving and Handling
  • Assigning Tasks
  • Positive Customer Engagement
  • Flexible Hours
  • Cash Register Operation
  • Speech Clarity
  • Retail Store Operations
  • Customer Assistance
  • Suggestive Selling
  • Returns and Exchanges
  • Available Nights, Weekends and Holidays
  • Maintaining Clean Work Areas
  • Competitive Benchmarking
  • Merchandise Alteration Estimates
  • Conflict Resolution
  • Product Recommendations
  • Strong Communication and Interpersonal Skills
  • Energy and Physical Stamina
  • Product Knowledge
  • Reading Comprehension
  • Merchandising and Display
  • Store Opening and Closing
  • Independent Judgement
  • Team Cooperation
  • Customer Needs Assessment
  • Gift Wrapping
  • Folding Clothes
  • Teamwork and Collaboration
  • Dressing Room Assistance
  • Exceeding Customer Expectations
  • Engaging with Diverse Customers
  • POS System Operations
  • Answering Customer Questions
  • Retail Sales
  • Safety and Cleanliness Standards
  • Proper Staffing
  • Building Customer Loyalty

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Some people say I have attitude - maybe I do... but I think you have to. You have to believe in yourself when no one else does - that makes you a winner right there.
Venus Williams

Timeline

Retail Sales Associate

Christy Sports
10.2022 - 04.2023

Production Worker

Whole Food Market
08.2018 - 10.2022

Prep Cook

Snowmass Club
05.2015 - 08.2018

Assistant Retail Manager

Colorado Baggage
11.2004 - 05.2018

Tourism Management Degree - Tourism Management

USB

snowboarding, surfing, hiking ,camping, tennis. outdoors activities.

Be in contact with mother nature keep me grounded, appreciative and respectful and also stay active for my mind, spirit and soul.

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Gabriela JimenezTourism Management