Gabriela Kasparian Castillo
Homestead,MT
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CBHCM
Avila Health Group
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Assistant Teacher
ABC Workshop
04.2023 - 08.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Formed positive, trusting and nurturing relationships with children.
- Created warm and welcoming learning environment supporting emotional, academic and social growth and development.
- Partnered with teaching staff to achieve learning goals and engagement
- Monitored children and continually modeled good decision-making.
- Observed lead teacher's instructional methods and provided constructive feedback as requested
- Supported students with special needs by modifying lessons and providing additional assistance
- Maintained clean, safe, and welcoming environment for students to learn effectively
- Attended staff meetings and recommended training programs
- Performed light maintenance and housekeeping duties of classroom, common-use areas, and playgrounds.
- Helped with classroom activities, mealtimes and implementation of developmentally appropriate lesson plans
- Supported lead teacher in carrying out daily lessons
- Oversaw work of assistants and student teachers helping with classroom and student needs
Administrator
VidaSpa
03.2015 - 04.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Preserved customer loyalty by quickly and completely resolving complaints
- Developing and managing the spa's budget, monitoring expenses, and implementing cost-control measures
- Ensuring that customers receive exceptional service and addressing any complaints or concerns that may arise
- Overseeing the maintenance and cleanliness of the spa facility
- This involves coordinating repairs, managing inventory and supplies, and ensuring compliance with health and safety regulations
- Monitoring and managing the inventory of spa products, including skincare items, oils, and equipment
- Developing and enforcing spa policies, procedures, and guidelines to maintain consistency and quality
- Staying updated with industry trends, new treatments, and customer preferences.
Education
Bachelor of Science - Bachelor of Science in Industrial Engineering
Polytechnic High Institute CUJAE (ISPJAE)
Havana, Cuba07.2015
Technical High School Diploma - Computer Science
Polytechnic Institute "Martires De Giron"
Havana, Cuba05.2007
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Decision-Making
- Problem Resolution
- Verbal Communication
- Organization and Time Management
Certification
- Certified Behavioral Health Case Manager (CBHCM) May 2024
- Mental Health
Timeline
CBHCM
Avila Health Group
06.2024 - Current
Assistant Teacher
ABC Workshop
04.2023 - 08.2023
Administrator
VidaSpa
03.2015 - 04.2021
Bachelor of Science - Bachelor of Science in Industrial Engineering
Polytechnic High Institute CUJAE (ISPJAE)
Technical High School Diploma - Computer Science
Polytechnic Institute "Martires De Giron"
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