Gabriela Ledezma
Pembroke Pines
Summary
Dynamic and results-driven professional with a proven track record at Home Partners Title Services and Applicant Information. Excelled in enhancing order accuracy and demonstrating exceptional data entry skills and a detail-oriented approach. Skilled in fostering long-term partnerships and optimizing workflows, significantly improving efficiency and client satisfaction.
Professional with significant experience in data management and order processing, equipped to handle complex tasks with precision and efficiency. Known for strong organizational skills and ability to collaborate with teams to achieve results. Reliable and adaptable, adept at using order entry software and maintaining accuracy under shifting priorities. Recognized for excellent communication and problem-solving abilities, ensuring successful execution of operational processes.
Experienced with managing end-to-end order processing workflows, ensuring timely and accurate order entry. Utilizes strong organizational and communication skills to streamline processes and resolve issues quickly. Track record of maintaining high standards of accuracy and efficiency in dynamic environments.
Over 20 years of Customer Service experience
Looking for Remote position.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Order Entry Processor
Home Partners Title Services
12.2017 - Current
- Remote worker.
- Enhanced order accuracy by meticulously reviewing and verifying customer information and product specifications.
- Increased efficiency through regular collaboration with sales representatives to review and update client requirements.
- Expedited delivery times by prioritizing urgent orders and coordinating with logistics personnel.
- Collaborated with team members to ensure timely and efficient fulfillment of customer orders.
- Ensured seamless handoffs between departments by maintaining clear documentation of completed tasks within each stage of the order cycle.
- Optimized order entry workflows by identifying potential bottlenecks, proposing solutions, and working closely with management to implement changes.
- Assisted in training new employees on company-specific software systems, policies, and procedures for order entry processing.
- Reduced errors in order entry by implementing quality control measures and routine database audits.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Business Development Specialist
Applicant Information
03.2007 - 10.2016
- Expanded client base by identifying and targeting new business opportunities through market research and analysis.
- Used SalesForce to handle current portfolio and prospective leads.
- Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
- Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
- Improved lead generation efforts by refining prospecting techniques, resulting in higher-quality leads for the sales team.
- Negotiated contracts with vendors and clients, securing favorable terms that maximized profits while maintaining strong relationships.
Education
Business Vocational - Business
Brooklyn Business Institute
Brooklyn, NYSkills
- Deadline oriented
- Numeric data entry
- Typing speed
- Data entry skills
- Order tracking
- Order proofing
- Process all cancellations
- Detail oriented
Certification
**Notary
**Licensed Real Estate Associate
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
Work from home optionTimeline
Order Entry Processor
Home Partners Title Services
12.2017 - Current
Business Development Specialist
Applicant Information
03.2007 - 10.2016
**Notary
**Licensed Real Estate Associate
Business Vocational - Business
Brooklyn Business Institute
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