Gabriela León Figueroa
Charlotte,NC
Summary
Compassionete social worker with proven case management expertise and a strong ability to build trust with clients from diverse backgrounds. Skilled in case planning and diagnosis management, with a commitment to delivering high-quality, cost-effective care. Experienced in addressing mental health challenges and promoting positive lifestyle choices, while demonstrating sensitivity to cultural diversity. Offers innovative and adaptable service delivery methods to meet client needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Social Worker
Hope Community Clinic
Charlotte, NC
06.2022 - Current
- Implemented social service interventions to achieve treatment goals and address client needs.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Engaged in community outreach and program development to support patient and caregiver needs.
- Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Pastry Chef
Amelie's French Bakery and Cafe
Charlotte, NC
03.2018 - 12.2021
- Coordinated with the front-of-house staff to ensure timely delivery of desserts.
- Created custom cakes for weddings, birthdays and other special occasions.
- Coached new staff on policies, procedures and performance strategies.
Youth Ministry Intern
Forest Hill Church
Charlotte, NC
05.2018 - 05.2021
- Utilized social media platforms to promote events or spread messages related to faith formation.
- Created engaging lesson plans for Sunday School classes using age-appropriate materials.
- Provided support to the Youth Ministry Coordinator through administrative tasks such as creating documents, updating contact lists, and preparing materials for upcoming events.
Education
Master of Arts - Social Work
Fordham University
Bronx, NY05-2026
Bachelor of Arts - Human Service Studies
Queens University of Charlotte
Charlotte, NC08-2022
Associate of Arts - Psychology
Central Piedmont Community College
Charlotte, NC05-2020
Skills
- Multidisciplinary collaboration
- Staff training
- Service planning
- Client advocacy
- Cross-cultural communication
- Behavioral health
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
- SBIRT Certified (2025)
- EMDR Trained (2024)
- Resource Parent Curriculum Facilitator (2024)
- Trauma-Informed Practice Trained (2022)
Timeline
Lead Social Worker
Hope Community Clinic
06.2022 - Current
Youth Ministry Intern
Forest Hill Church
05.2018 - 05.2021
Pastry Chef
Amelie's French Bakery and Cafe
03.2018 - 12.2021
Master of Arts - Social Work
Fordham University
Bachelor of Arts - Human Service Studies
Queens University of Charlotte
Associate of Arts - Psychology
Central Piedmont Community College
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