Gabriela Loeza
Austin,TX
Summary
Professional and dependable operations and customer-service professional with experience in employee training, team support, problem-solving, and fast-paced environments. Constant drive to learn, with strong communication skills, attention to detail, and a genuine focus on helping people.
Overview
5
5
years of professional experience
Work History
Production Associate / Certified Trainer
Tesla
05.2025 - Current
- Support daily operations while maintaining safety, quality, efficiency, and production goals.
- Train and coach new associates on procedures, safety standards, and quality expectations.
- Identify and document quality concerns, troubleshoot issues, and collaborate with leadership and support teams.
- Help improve processes and provide guidance to associates to maintain consistent performance.
Ambassador
CLEAR
05.2024 - 03.2025
- Provide friendly, professional customer service in a high-volume airport environment.
- Assist customers with questions, directions, and processes while maintaining a calm and helpful approach.
- Follow required procedures and maintain strong attention to detail and compliance.
Sales / Warehouse Associate
Paradise Lagardère
06.2023 - 04.2024
- Supported customers, inventory, receiving, stocking, and daily operations.
- Maintained accurate transactions and helped keep merchandise and work areas organized.
Electrician Apprentice
Residential Housing
01.2022 - 01.2024
- Supported residential electrical installations and troubleshooting while following safety standards and job procedures.
Grocery Checker
H-E-B Plus
09.2021 - 06.2023
- Provided efficient customer service while processing purchases accurately and resolving customer questions.
Education
MDP START Program
Austin Community College
High School Diploma - undefined
Del Valle High School
Foundations of Industrial And Manufacturing Work - Manufacturing
Perdue Global
Skills
- Leadership & Team Support
- Employee Training
- Customer Service
- Problem Solving
- Bilingual: Spanish and English
- Process Improvement
- Quality & Compliance
- Organization
- Documentation
- English & Spanish
Timeline
Production Associate / Certified Trainer
Tesla
05.2025 - Current
Ambassador
CLEAR
05.2024 - 03.2025
Sales / Warehouse Associate
Paradise Lagardère
06.2023 - 04.2024
Electrician Apprentice
Residential Housing
01.2022 - 01.2024
Grocery Checker
H-E-B Plus
09.2021 - 06.2023
High School Diploma - undefined
Del Valle High School
MDP START Program
Austin Community College
Foundations of Industrial And Manufacturing Work - Manufacturing
Perdue Global