Summary
Overview
Work History
Education
Skills
Timeline
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Gabriela Lopez

Hayward,CA

Summary

Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team.

Overview

4
4
years of professional experience

Work History

Workstation Trainer

Tesla
Fremont, CA
02.2023 - Current
  • Provided feedback on employee performance based on observed results during training sessions.
  • Ensured that quality standards were met in accordance with company policies.
  • Conducted regular safety inspections and implemented corrective actions when necessary.
  • Assisted with the development of new processes to increase efficiency and reduce costs.
  • Collaborated with other departments to ensure timely completion of projects.
  • Trained employees on proper use of equipment, safety protocols, and job duties.

Shift Manager

McDonald's
Fremont, CA
06.2020 - 06.2021
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.

Education

High School Diploma -

Mt. Eden High School
Hayward, CA
04-2021

Skills

  • Creative Problem-Solving
  • Group and individual instruction
  • Planning and coordination
  • Computer technology
  • Public Speaking
  • Training initiatives
  • New Hire Training
  • Manufacturing
  • bilingual - (spanish)

Timeline

Workstation Trainer

Tesla
02.2023 - Current

Shift Manager

McDonald's
06.2020 - 06.2021

High School Diploma -

Mt. Eden High School

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Gabriela Lopez