Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gabriela Lozano-Tischer

Elgin,IL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager

Foss Swim School
11.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and business expectations.
  • Maintained a clean, safe, and organized facility to enhance the customer/staff experience.
  • Developed strong working relationships with staff, fostering a positive work culture.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs of students and staff, and maintaining current knowledge of business needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Facilitated clear communication between employees and management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Part Time Stylist

Lane Bryant
08.2019 - 11.2019
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
  • Organized successful in-store events to promote new product lines and engage potential clients.
  • Improved overall store aesthetic by regularly updating mannequin outfits to reflect current trends and seasonal changes.

Crew Member

Little Caesars Pizza
06.2018 - 08.2018
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Associate of Arts - Business

Elgin Community College
Elgin, IL
07.2024

Skills

  • Money Handling
  • Staff Training and Development
  • Staff Supervision
  • Staff Management
  • Staff Development
  • Teamwork and Collaboration
  • Employee Scheduling
  • Sales Strategies
  • Customer Relations
  • Team motivation
  • Building culture at school
  • Product and service knowledge
  • Customer Service

Certification

  • Certified Pool Operator
  • RedCross Life-Guard Certified
  • CPR Certified


Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

Foss Swim School
11.2019 - Current

Part Time Stylist

Lane Bryant
08.2019 - 11.2019

Crew Member

Little Caesars Pizza
06.2018 - 08.2018

Associate of Arts - Business

Elgin Community College

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Gabriela Lozano-Tischer