Gabriela Luna
Newburgh
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Volunteer
Breast Cancer Awareness Walk
10.2024 - 10.2025
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Monitored current trends to understand fashions and better serve customer needs.
- Organized sales area and work station to showcase products and boost sales.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Determined appropriate hair treatments based on conditions and textures.
Barista
Torinos Bakery
06.2025 - Current
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
Education
In Process - Cosmetology
NFA
Newburgh, NY06-2026
Skills
- Opening and closing duties
- Up-selling
- Team player
- Decision-making
- Speedy and efficient
- Clear communication
- Excellent memory
- Order taking
- Active listener
Accomplishments
- completed full head of fantasy color
- completed layered cuts
- personalized haircuts for client
- can work in a professional manner with others
Certification
- in process of getting cosmetology license
- taking cosmetology class throughout high school
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Fashion and Style
- Working hands on
- Interest in hair styling
Timeline
Barista
Torinos Bakery
06.2025 - Current
Volunteer
Breast Cancer Awareness Walk
10.2024 - 10.2025
In Process - Cosmetology
NFA