Gabriela Madrigal Tovar
Canoga Park
Summary
Customer-focused individual with a passion for delivering exceptional service. Bilingual in Spanish and English, with strong communication skills and adept at collaborating with healthcare teams to meet physical and emotional needs. Proficient in using Microsoft Word to ensure high-quality service delivery.
Overview
10
10
years of professional experience
Work History
Activities Assistant/Program Aide
Bright Day ADHCC
North Hollywood
05.2023 - Current
- Coordinate daily activities for seniors, boosting social engagement and well-being
- Collaborate with teams to develop effective solutions, enhancing service delivery
- Coordinated with healthcare staff to ensure activities met residents' physical and emotional needs
Activities Assistant
Canyon Oaks Nursing and Rehabilitation Center
Canoga Park
07.2018 - 04.2023
- Met with staff to discuss rules, regulations and work-related problems.
- Organized and implemented activities to meet the individual needs of each resident.
- Assisted in the development of activity plans for residents on a weekly basis.
Medical Assistant
Warner West Medical Center
Canoga Park
04.2017 - 06.2018
- Assisted physicians with patient exams, improving clinic efficiency
- Managed patient records and scheduled appointments, ensuring accurate and timely documentation
- Answered phone calls and performed physical exams
Host
California Pizza Kitchen
Northridge
01.2015 - 04.2017
- Greeted and seated customers promptly, enhancing dining experience and reducing waiting times
- Resolved customer complaints swiftly, maintaining high satisfaction levels and repeat patronage
Education
Medical Assistant Certificate -
Simi Valley Adult School
Simi Valley, CA08.2016
High School Diploma -
Owensmouth Adult High School
Canoga Park, CA06.2015
Skills
- Bilingual (Spanish/English)
- Strong Communication Skills
- Team Collaboration
- Time Management
- Organizational Skills
- Microsoft Word
Languages
- English
- Spanish
Timeline
Activities Assistant/Program Aide
Bright Day ADHCC
05.2023 - Current
Activities Assistant
Canyon Oaks Nursing and Rehabilitation Center
07.2018 - 04.2023
Medical Assistant
Warner West Medical Center
04.2017 - 06.2018
Host
California Pizza Kitchen
01.2015 - 04.2017
Medical Assistant Certificate -
Simi Valley Adult School
High School Diploma -
Owensmouth Adult High School