Gabriela Maravilla

Accountable for accuracy and on- completion of assigned consulting, grading and address immediately any issues that may affect brand reputation customers and employees and leverage subject matter excellence by supporting development to owner operators to execute and achieve business growth

• Responsible for providing leadership, coaching, and direction to Restaurant Managers to achieve optimal results for the patch and district
• Developed and elevated restaurant talent, which resulted in leading the PC in multiple restaurant metrics
• Continuously developed talent, which led to promotion of 6-GM’s, 4-DM3’s, 3-DM2’s, 4-DM1’s, and 36-hourly managers
• Led strategic business plan to meet and exceed the profit plan
• Performed and participated in all ROIP visits, including BSV, CEV, and SEV
• Utilized ROIP and other operational tools to enhance restaurant performance
• Elevated the talent in the PC through People Manager Development sessions and GM Meetings
• Member of the Operation and Profit Pillar
• My patch supported with the testing of AOT, My Rewards, Kiosk upgrades, 2022 Kitchen Station Guides and 10.1 Pos updates.

• Responsible for the operations of a restaurant, delivering results thru the development of the restaurant team
• Facilitated classes BSM, ASM, Department Manager Leadership and ROLP for new manager
• Help manager understand their new role and responsibilities as a new leader of the restaurant
• Develop and optimize training programs
• Deploy feedback tools to assess the effectiveness of the curriculum
• Tracked training outcomes and ensuring alignment to organization goals
• Identify individuals and organizations obstacle and support overcome challenges.

• Responsible for the operations of a restaurant, delivering results thru the development of the restaurant team
• Led day-to-day operations in 2 restaurants – Ranked #10 in the US 2014, Ranked #5 in the US in 2015
• Contributed to the development and implementation of SMX classes for the North PC, graduated more than 36 new managers
• Led the PC in operations with the fastest cash to present time – Bull Valley Restaurant
• Developed a restaurant talent pipeline which resulted in the promotion of multiple Department Managers
• Provided mentoring for DM and GM’s to improve results/performance
• Hosted training sessions for owner operators in the McHenry Area
• Profit Excellence Award
• Outstanding Restaurant Award 4 years consecutive.