Summary
Overview
Work History
Education
instagram
References
Timeline
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Gabriela Martelli

San Diego,CA

Summary

Friendly Server/ bartender with an understanding of the hospitality food and beverage industries. Extensive knowledge of cuisine and food and wine pairings.A personable individual possessinga strong work ethic and great flexibility. Dedicated to deliveringa positive customer experience through genuine hospitality.

Overview

8
8
years of professional experience

Work History

Hairstylist

Pure Blowout
Encinitas, CA
11.2022 - 07.2023
  • Applied highlights, lowlights or other coloring techniques.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
  • Developed new styles and techniques.
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Responded to customer inquiries by phone, email and in person.
  • Sanitized workstations and salon equipment to reduce risk of infection.

Sales and Marketing Representative

Bettinis Swimwear
Los Angeles, CA
01.2015 - 06.2020
  • Drove sales of company products and services by meeting with customers using a strategic and organized approach.
  • Researched target markets to develop effective sales plans.
  • Analyzed competitors' marketing campaigns for insights to gain attention and sales for clients.
  • Assisted salesforce with customer leads and follow up to build constant contact.
  • Managed sample product distribution and customer incentive programs to increase sales.
  • Posed as models for advertising, artistic creation and display of goods.
  • Negotiated contracts with suppliers of goods and services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.
  • Launched targeted promotions to segments of customer database to optimize response and increase circulation.
  • Delivered products to customer locations on time.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Server/VIP Bottle Server

Strand House
Manhattan Beach, CA
2012 - 2013
  • Stayed informed about daily specials, new menu items, promotions.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Attended regular training sessions to stay updated on new products or trends.
  • Assisted in setting up the bar for service shift.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Completed regular bar inventories and daily requisition sheets.

Server

Jillians Restaurant
Burbank, California
2010 - 2011
  • Delivered food orders promptly and courteously.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Upheld high standards of sanitation in accordance with health department regulations.

Bartender/Server

Brewco Manhattan Beach
Manhattan Beach , CA
2012 - 2015
  • Greeted frequent visitors by name and explained new promotions.
  • Arranged bottles and glasses behind the bar to make attractive displays.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Greet bar guests with a friendly and helpful attitude at all times.
  • Help to realize continual yearly increases in drink sales.
  • Provide guests with drink suggestions and menu information.
  • Keep up with popular new drinks and stay well acquainted with countless drink recipes and mixing techniques.
  • Maintain a clean and orderly bar.
  • Managed bar inventory and placed orders as needed.
  • Communicate with vendors and established strong working relationships with them.
  • Handle difficult and inappropriate customers with grace and professionalism.
  • Work well with other bar and restaurant staff.

Education

Cosmetology

Paul Mitchell The School of San Diego
San Diego, CA
03-2021

Bachelor of Arts - Communication Studies

Woodburn University
Burbank, CA
03-2012

instagram

  • @callmegabbby
  • @gabrielathestylist

References

References available upon request.

Timeline

Hairstylist

Pure Blowout
11.2022 - 07.2023

Sales and Marketing Representative

Bettinis Swimwear
01.2015 - 06.2020

Server/VIP Bottle Server

Strand House
2012 - 2013

Server

Jillians Restaurant
2010 - 2011

Bartender/Server

Brewco Manhattan Beach
2012 - 2015

Cosmetology

Paul Mitchell The School of San Diego

Bachelor of Arts - Communication Studies

Woodburn University

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Gabriela Martelli