Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriela Mendez

Miami,FL

Summary

Dynamic professional with extensive experience in customer service and patient care, including roles at a leading healthcare facility. Proven ability to enhance patient experiences through compassionate communication and meticulous specimen handling. A dedicated team player skilled in data entry and quick decision-making, ensuring accuracy and efficiency in high-pressure environments.

Overview

7
7
years of professional experience

Work History

Valet Parking Attendant

06.2025 - Current
  • Explained parking rates and retrieval procedures to guests upon arrival.
  • Handled cash transactions accurately, ensuring proper payment for services rendered.
  • Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
  • Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.

Valet Parking / Cashier /Shift Supervisor

08.2024 - 05.2025
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Responded to and resolved customer questions and concerns.

Phlebotomist (Plasma Therapy)

05.2024 - 08.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

Data Entry Clerk

08.2023 - 01.2024
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Cashier & Sales Representative

01.2022 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Phlebotomist

01.2019 - 01.2020
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

Education

Course - Phlebotomy

Florida International Training Institu
01-2024

Course - Phlebotomy Technican Course

UCV
01-2019

Colegio La Concordia
06-2018

No Degree - Accounting

UCV
Venezuela
01-2018

Skills

  • Quick decision making
  • Ability to follow directions
  • Team player mentality
  • Adaptable to change
  • Patient care
  • Sample and specimen collection
  • Data entry
  • Recording data

Timeline

Valet Parking Attendant

06.2025 - Current

Valet Parking / Cashier /Shift Supervisor

08.2024 - 05.2025

Phlebotomist (Plasma Therapy)

05.2024 - 08.2024

Data Entry Clerk

08.2023 - 01.2024

Cashier & Sales Representative

01.2022 - 01.2024

Phlebotomist

01.2019 - 01.2020

Course - Phlebotomy

Florida International Training Institu

Course - Phlebotomy Technican Course

UCV

Colegio La Concordia

No Degree - Accounting

UCV

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