Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Gabriela Munoz

Bensenville,IL

Summary

Accomplished healthcare professional with a proven track record at Downwers Rehab and Nursing, excelling in care plan management and compassionate care. Enhanced patient outcomes through effective collaboration and critical thinking. Successfully resolved team conflicts, fostering a positive environment. Demonstrated strong clinical judgment and active listening, achieving a 100% patient satisfaction rate. Families recommendation letter are available.

Overview

23
23
years of professional experience

Work History

Unit Manager LTC Unit

Downwers Rehab and Nursing
07.2022 - 12.2024

Provided direct patient care,assisting managing patients care plans with families. While assessing patient's conditions, monitor vital signs,administer medications and provide treatments as prescribe to ensure the highest quality of care.

Ensure optimal patient outcomes and collaborate with other healthcare professionals and families in continuance of better care.

Supervise Certified Nursing Assistants. (CNAs) and other nurses, and members of the interdisciplinary team regarding patient status and care needs.

  • Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.

Floor Nurse

Providence Health & Services
11.2018 - 07.2022
  • Administered medications and treatments in accordance with established protocols.
  • Collaborated with interdisciplinary teams to develop patient care plans.
  • Monitored vital signs and documented changes to ensure patient safety.
  • Educated patients and families on post-discharge care instructions.
  • Implemented infection control measures to enhance patient outcomes.
  • Led shift handovers, ensuring clear communication of critical information among team members.

Central Intake Coordinator

ProMedica
03.2018 - 01.2023
  • Coordinated intake processes, ensuring timely and accurate patient information collection.
  • Streamlined communication between departments to enhance referral efficiency and patient care.
  • Developed training materials for new staff, improving onboarding processes and operational consistency.
  • Implemented data management systems to track patient referrals, minimizing errors and improving accessibility.
  • Displayed exceptional attention to detail when completing required documentation for insurance authorizations or other financial considerations related to patient care access.
  • Improved data accuracy by meticulously reviewing and verifying insurance information and medical records.

Hospital Liaison / Tansition Care Coordinator

Manor Care Health Services
09.2016 - 03.2019
  • Coordinated patient referrals between healthcare providers to streamline services and improve patient care pathways.
  • Developed educational materials for patients to enhance understanding of treatment options and hospital services.
  • Collaborated with multidisciplinary teams to ensure comprehensive discharge planning and follow-up care for patients.
  • Implemented new communication protocols, reducing response times for patient inquiries and concerns.
  • Reviewed patient assessments, charts and medical opinions to determine best courses of action.

Certified Nursing Assistant

Oak Brook Health Care Center and Rehab./ Elm Crest
04.2002 - 11.2016
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Education

LPN - Nursing

Illinois College of Nursing
Lombard, IL
03-2017

Fenton High School
Bensenville, IL
06-2016

Skills

  • Clinical judgment
  • Compassionate care
  • Documentation accuracy
  • Patient monitoring
  • Medication administration
  • Care plan management
  • Patient needs assessment
  • Physician collaboration
  • Nursing operations
  • Vital signs monitoring
  • Problem-solving
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking
  • Compassionate and caring
  • Excellent communication
  • Critical thinking
  • Direct patient care
  • Strong clinical judgment
  • Active listening

Languages

Spanish
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Unit Manager LTC Unit

Downwers Rehab and Nursing
07.2022 - 12.2024

Floor Nurse

Providence Health & Services
11.2018 - 07.2022

Central Intake Coordinator

ProMedica
03.2018 - 01.2023

Hospital Liaison / Tansition Care Coordinator

Manor Care Health Services
09.2016 - 03.2019

Certified Nursing Assistant

Oak Brook Health Care Center and Rehab./ Elm Crest
04.2002 - 11.2016

LPN - Nursing

Illinois College of Nursing

Fenton High School