GABRIELA MURILLO
Las Vegas,NV
Summary
Professional hospitality worker with strong attention to cleanliness, efficiency, and guest satisfaction. Highly reliable team player known for flexibility and adaptability to changing needs. Skilled in maintaining high standards of hygiene and organization. Focused on delivering outstanding results and ensuring welcoming environment.
Overview
19
19
years of professional experience
Work History
Room Attendant
The Cartwright Hotel San Fransisco
12.2011 - 02.2024
- Removed visible staining and build-up from floors with daily cleaning
- Maintained friendly and professional demeanor when interacting with guests.
- Restocked housekeeping carts with necessary supplies at beginning of each shift
- Kept building looking clean, neat and professional by maintaining spotless common areas
- Helped keep cleaning activities efficient with well-prepared storerooms and carts
- Vacuumed carpets, dusted furniture, and wiped down surfaces in guest rooms.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
Executive Housekeeper
The Cartwright Hotel
07.2008 - 02.2011
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
- Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
- Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
Room Attendant
The Cartwright Hotel San Fransisco
12.2004 - 07.2008
- Removed visible staining and build-up from floors with daily cleaning
- Maintained friendly and professional demeanor when interacting with guests.
- Restocked housekeeping carts with necessary supplies at beginning of each shift
- Kept building looking clean, neat and professional by maintaining spotless common areas
- Helped keep cleaning activities efficient with well-prepared storerooms and carts
- Vacuumed carpets, dusted furniture, and wiped down surfaces in guest rooms.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
Skills
- Teamwork
- Attention to detail
- Punctuality
- Effective organizational skills
- Customer Service
- Team leadership
- Adaptability
- Room preparation
- Housekeeping knowledge
LANGUAGE
English Fluent
Spanish Fluent
Timeline
Room Attendant
The Cartwright Hotel San Fransisco
12.2011 - 02.2024
Executive Housekeeper
The Cartwright Hotel
07.2008 - 02.2011
Room Attendant
The Cartwright Hotel San Fransisco
12.2004 - 07.2008
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