Gabriela Nascimento

• Collaborated with the Talent Acquisition and Outreach (TAO) team to improve talent acquisition efforts across Harvard University, enhancing systems performance and efficiency
• Provided comprehensive programmatic, administrative, and systems support to Harvard's talent acquisition community, hiring managers, and both internal and external candidates
• Managed responsibilities as a system administrator for platforms such as ATS, background screening, and reference collection systems, enhancing user experience and resolving technical issues
• Facilitated system user audits, granted access to new users, and adjusted permissions to ensure the effective and secure functionality of recruitment platforms
• Conducted operational tasks for Harvard Sponsored Role (HSR) requests, managing contingent worker setups and consulting on best practices
• Maintained communication across general employment inquiries and applicant accessibility concerns, optimizing FAQ materials for improved information dissemination
• Supported partnerships with recruitment technology vendors to ensure operational efficiency and recommended enhancements for system functionality
• Committed to fostering an inclusive and equitable hiring process in alignment with Harvard University's values of diversity, inclusion, and belonging

• Acts in the capacity of an HRBP as an advocate for temporary employees in their designated areas, managing assignments, providing guidance and coaching, interpreting policies, liaising with other HR departments, and responding appropriately to concerns and complaints
• Full-cycle recruiting, including sourcing and screening candidates, conducting phone, virtual, and/or in-person interviews, handling offers, salary calculations, and performing other administrative components of the recruitment process. This role also involves managing staff placements and handling HR-related issues, including employee relations
• Utilizes the Taleo ATS, social media, college career sites, community service agency partnerships, and other sourcing resources to market temporary positions and recruit qualified candidates. Stays informed of market trends and recruiting practices to comply with the affirmative action guidelines of the organization, with the goal of recruiting and maintaining a diverse workforce
• Determines appropriate salaries for employees using guidelines administered through the MGB Wage and Salary Department and other compensation materials
• Acts as an effective problem solver, capturing appropriate data, diagnosing the cause of the problem before taking action, and, if necessary, developing alternative courses of action
• Resolves routine employee relations situations pertaining to temporary staff under my jurisdiction. Works with assignment managers, BFT Managers, and, if needed, central Employee Relations to tackle complex employee relations issues
• Collaborates with and advises managers and employees on employee relations issues for staff under my jurisdiction. This includes, but is not limited to, policy communication and interpretation, guidance on performance management, corrective action, and terminations
• Acts as a liaison between employees/managers and benefits, payroll, and other functions for more complex questions
• Able to participate in and thrive in a fast-paced environment, multi-task with ease and enthusiasm, possess a sense of urgency, and demonstrate excellent time management skills. Has the drive to go the extra mile to service customers and candidates

• Oversees the Onboarding New Hire Process
• Processes new hires through PeopleSoft system
• Assigns and monitors compliance for each hires
• Ensures completion of various new hire related activities, including CORI, HireRight, I-9, Occupational Health Immunizations, and HealthStream new hire
compliance
• Handles Kronos/UKG scheduling
• Market adjustments
• Unemployment claims providing support in the areas of recruitment, onboarding, and database management
• Completion of all onboarding requirements including background, compliance and reference checks

• Establish and maintain professional working relations with applicants, callers, and business professionals
• Coordinate the on-boarding/I-9 appointments for Bulfinch Temporary Services new hires
• Handle job requisition data entry into Access database
• Record, maintain and report CORI (criminal background check) results
• Handle PeopleSoft data transactions including processing terminations and leave of absence updates

• Serving clients with prestigious names throughout the medical field, e.g., Massachusetts General Hospital, Trinity Health, Mayo Clinic Hospital-Saint Marys, and Martha's Vineyard Hospital
• Experience serving clients across numerous industries, including healthcare, legal field, psychology sessions, 911, first responders, parent-teacher school meetings, government agencies, auto/life insurance, stock market, and all walks of business
• Demonstrate commitment to cultural sensitivity and working in a diverse environment
• Maintain a professional demeanor throughout all sessions at all times
• Offered friendly and efficient service to customers, handling challenging situations with ease, in compliance with protocol to ensure client expectations are met

• Facilitated onboarding sessions and on-the-job training for new volunteers, creating teams and establishing job descriptions
• Volunteered at global conferences in Sydney/Australia that comprises 30,000+ attendees, overseeing HR needs for volunteers, leading teams, developing others, and building a healthy environment
• Maintained human resources regulatory compliance with local, state, and federal laws
• Organized and led volunteer orientation programs and training to promote collaboration
• Planned, monitored, and appraised work results by training leaders to coach and discipline them
• Worked alongside global business leaders to deploy new training strategies

• Recruitment for teams and staff development
• Led weekly meetings of 200+ people, as well as biweekly meetings to administer direct reports and set clear measurable goals, action plans, and follow-up procedures
• Drove the performance of staff by creating incentives and a positive work atmosphere, administering recognition and rewards programs
• Spearhead volunteer relations through effective communication, coaching, training, and development
• Participated in leadership training and board meetings to develop performance, consider policy issues and address major problems creating a workplace that's energizing and exciting
• Motivated teams through special events and incentive programs, implementing performance reviews and motivational strategies to elevate HR team results