Gabriela Nieto
Katy,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Positive and upbeat with excellent communication skills. Having the opportunity to learn, grow, and advance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant/Sales Representative
HDK Enterprises
07.2013 - 03.2022
- Worked for specialty pharmacy traveling to doctor's clinic daily as Medical Assistant/Sales Rep. Helped with getting business and processing all medical orders such as drug prescriptions, Specialty drugs, Infusions, DME equipment, and home health. Assisted with and provided all medical records necessary needed for authorization for insurance approvals on all orders. Followed up with patients on their orders and made sure patients received orders and services in timely matter. Kept logs of all patients and orders that needed updated prescriptions and orders
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Assisted specialty pharmacy in infusion department and Endocrine clinic as needed with patient vital signs and intake. Administered Injections, finger sticks, UA's, and trained patients on insulin and and specialty injection administration.
Medical Assistant
Sugarland Family Healthcare
10.2009 - 02.2013
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Taught patients about medications, procedures and care plan instructions.
- Tested and recorded blood glucose levels.
- Documented vital signs and health history for patients in clinic.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- EKG's, Injections, TB testing, Assist with pap smears and small in office procedures, Ear irrigations, Urinalysis, Autoclaving
- Print out lab orders, Answer and clear over 40 messages in nurse line, call backs on lab reports and messages left for doctor, Scanning in documents in patient charts, Scheduling patients, check in
- E-Clinical works Electronic medical records
Medical Assistant
Complete Cardiac Care
01.2008 - 10.2009
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Taught patients about medications, procedures and care plan instructions.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- EKG's, PFT's, Urinalysis, Specimen collection, lab draw, prepare requisitions for labs, injections, Start IV's for CHF clinic, ECP (Enhanced External Counter Pulsation Therapy) by cardio medics and Applied Cardiac Systems, Bio Impendence by cardio dynamics BIO-Z, Tilt tables, Assisting in ETT, Assisting in Nuclear Cardiac Stress Testing using Sieman's C-Cam and Elscint Nuclear camera's, Processing nuclear films, Transcription of Stress Reports, Cardiasses Cardio-Pulmonary Assessment by cardio) and various Internal Medicine and Family Practice in office procedures.
Hemodialysis Technician
Fresenius Medical Care (Fondren Dialysis)
02.2007 - 08.2008
- Completed dialysis machine and equipment setup prior to patient treatment and performed safety tests to verify readiness.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
- Performed dialysis access site cannulation and initiated dialysis treatment.
- Disinfected dialysis station, equipment and chairs after completion of each patient treatment.
- Obtained patient's blood samples via access site or dialysis lines.
- Reinforced patient and caregiver education to enhance understanding of disease and prescribed treatment protocols.
Education
Medical Assisting -
Remington College
Houston, TX02.2006
High School Diploma -
Alief Taylor High School
Houston, TX05.2004
Skills
- Account servicing
- Lead prospecting
- Records management
- Client Service
- Problem solving strength
- Interpersonal communication skills
- Sales expertise
- Customer Relations
- Product promotions
- Order Fulfillment
- Creative problem solving
- Professional telephone demeanor
- Strategic sales knowledge
- Medical terminology knowledge
- EMR / EHR
- Medical office administration
- Simple Dressings
- Monitoring Patient Progress
- Inventory and Supply Management
- Infection Control and Aseptic Procedures
- Indirect Patient Care
- Direct Patient Care
- OB/GYN procedures
- Account management
- Compassionate
- Emergency procedures understanding
- Using a centrifuge
- Efficient and reliable team player
- Electronic health records
- Adaptable
- Phlebotomy
- CPR
- Patient-focused care
- Trustworthy companion
- Patient Scheduling
- Work Independently
- Detail Orientation
- Analytical Skills
- Work Ethic
- Strong Time Management
- Critical Thinking
- Sales Strategy
Languages
English
Spanish
Externship
Southwest OBGYN Center
- Externship 160 hours
- Front Office- Answering phones, patient scheduling, and filling
- Back Office- Vital Signs, Specimen Collection, Urinalysis, Autoclaving
References
Available upon request
Certification
CPR/AED/FIRST AID
National Certified Medical Assistant May 2022- May 2024
Timeline
Medical Assistant/Sales Representative
HDK Enterprises
07.2013 - 03.2022
Medical Assistant
Sugarland Family Healthcare
10.2009 - 02.2013
Medical Assistant
Complete Cardiac Care
01.2008 - 10.2009
Hemodialysis Technician
Fresenius Medical Care (Fondren Dialysis)
02.2007 - 08.2008
Medical Assisting -
Remington College
High School Diploma -
Alief Taylor High School
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