Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Gabriela Oceguera

Richmond,TX

Summary

Dynamic professional with a proven track record at King Elementary School, excelling in documentation and reporting. Bilingual and a fast learner, I effectively managed student records and generated insightful performance reports, enhancing operational efficiency. Recognized for exceptional customer service and problem-solving skills, I thrive in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Registrar

King Elementary School
Katy, TX
07.2024 - Current
  • Created detailed records of class schedules, grades, transcripts.
  • Processed applications for admission and maintained accurate records.
  • Generated reports on student performance, attendance, and other metrics.
  • Prepared documents for registration and enrollment.
  • Completed day-to-day duties accurately and efficiently.

Front Desk Receptionist

Smile Artisans Comprehensive Dentistry
Cypress, TX
03.2023 - Current
  • Received incoming calls and coordinated with staff to fulfill patient requests.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Welcomed patients to front desk and engaged in friendly conversations while conducting check-in process.

Front Desk Receptionist

Greater Houston Orthodontics
Houston, Texas
03.2021 - 03.2023
  • Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff
  • Greeted, assisted, and directed visitors in a pleasant and professional manner
  • Kept office appearance and front desk clean and orderly
  • Delivered exceptional customer service, provided information, and independently resolved issues
  • Gathered and verified payment and contact information from guests
  • Verified insurance, assuring insurance is making appropriate payments on the correct days as well as discussing with patients what their benefits are and what to expect with payments and billing.

Assistant Manager

Shoe Palace
Houston, TX
11.2018 - 08.2020
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Recruited and hired qualified candidates to fill open positions.

Lone star College System
Cypress

Skills

  • Multitasking and Prioritization
  • Delivery Coordination
  • Documentation and Reporting
  • Fast Learner
  • Clerical Support
  • Bilingual
  • Team Player
  • Problem-Solving
  • File Organization
  • Customer Service

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Registrar

King Elementary School
07.2024 - Current

Front Desk Receptionist

Smile Artisans Comprehensive Dentistry
03.2023 - Current

Front Desk Receptionist

Greater Houston Orthodontics
03.2021 - 03.2023

Assistant Manager

Shoe Palace
11.2018 - 08.2020

Lone star College System

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Gabriela Oceguera