Gabriela Orman
Orem
Summary
Dynamic and customer-focused professional with a strong work ethic, experienced at Take 5 Car Wash. Proven ability to foster customer loyalty through exceptional service and effective communication. Skilled in optimizing workflows and training new staff, ensuring high-quality standards while maintaining a flexible schedule. Fast learner dedicated to team success and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Car Wash Attendant
Take 5 Car Wash
02.2023 - Current
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Optimized workflow by rotating between different roles within the car wash process as needed.
- Assisted in training new staff members on proper car wash techniques and procedures.
- Promoted a positive workplace culture by actively contributing to team collaboration and open communication.
- Established loyal customer base through consistent quality workmanship and friendly service interactions.
- Educated customers on self-service car wash operation for safe, appropriate use.
Sales Associate
Walmart
07.2021 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Polaris High School
American Fork, UTSkills
- Flexible work schedule
- Strong communication skills
- Teamwork and contribution
- Customer service
- Self-motivation and initiative
- Strong work ethic
- Honest and dependable
- Reliable and responsible
- Fast learner
Timeline
Car Wash Attendant
Take 5 Car Wash
02.2023 - Current
Sales Associate
Walmart
07.2021 - 10.2022
Polaris High School
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