Gabriela Ortiz
Fort Lee,NJ
Summary
Driven by a results-focused approach, I excelled at the Agriculture Bank of the Dominican Republic, enhancing project efficiency and fostering international collaborations. My expertise in documentation management and cross-cultural communication, coupled with a knack for problem-solving, significantly streamlined operations, ensuring the timely completion of complex projects and driving strategic partnerships forward.
Overview
7
7
years of professional experience
Work History
International Project Coordinator
Agriculture Bank of the Dominican Republic
Dominican Republic
01.2024 - Current
- Enhanced project efficiency by streamlining communication channels and implementing time-saving tools.
- Cultivated strong relationships with international partners, fostering collaboration and open communication.
- Led change management efforts during organizational transitions affecting internationally coordinated projects while minimizing negative impacts on ongoing workstreams.
- Managed cross-functional teams, ensuring timely completion of tasks and alignment with project goals.
- Spearheaded the development of innovative solutions to overcome obstacles in complex projects, resulting in smoother execution processes.
Director of Logistics
Exporium Consolidated Logistics
Miami, FL
04.2023 - Current
- Forecasted market trends accurately to maintain optimal stock levels during peak seasons or periods of fluctuating demand.
- Managed budgets efficiently while striving for continuous improvements in overall procurement costs without compromising product quality or customer experience.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Improved invoice accuracy through diligent review of shipping documents and timely communication with finance department.
- Developed strategies to reduce overall shipping costs while maintaining high-quality service.
- Negotiated freight rates with carriers for international transportation of goods.
Marketing Coordinator
Agriculture Bank of the Dominican Republic
Dominican Republic
07.2022 - 01.2024
- .
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
- Planned and executed internal and external marketing events.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Coordinated public relations activities, securing positive press coverage for company initiatives.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Optimized budget allocations for marketing campaigns, maximizing return on investment.
Trade Marketing Specialist
CARDnet
Dominican Republic
02.2018 - 01.2019
- Boosted revenue, optimizing pricing strategies based on market research and competitor analysis.
- Improved customer satisfaction with targeted training programs for retail staff on product features and benefits.
- Streamlined inventory management, implementing efficient ordering processes to minimize stockouts and overstock situations.
- Increased sales volume with innovative in-store promotions and strategic product displays.
Customer Service Executive
IHG - InterContinental Hotels Group
05.2017 - 05.2018
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Education
Certificate - Global Business
Harvard University
Cambridge, MA10.2023
Certificate - Digital Marketing
Harvard University
Cambridge, MA2023
Bachelor Of Arts - Clinical Psychology
UNPHU
Dominican Republic 11.2020
St. Michaels Scool
Santo Domingo, Dominican Republic06.2014
Skills
- Cross-cultural communication
- Budget Planning
- Multilingual Proficiency
- Documentation Management
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Critical Thinking
- Team Leadership
- Negotiations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
International Project Coordinator
Agriculture Bank of the Dominican Republic
01.2024 - Current
Director of Logistics
Exporium Consolidated Logistics
04.2023 - Current
Marketing Coordinator
Agriculture Bank of the Dominican Republic
07.2022 - 01.2024
Trade Marketing Specialist
CARDnet
02.2018 - 01.2019
Customer Service Executive
IHG - InterContinental Hotels Group
05.2017 - 05.2018
Certificate - Global Business
Harvard University
Certificate - Digital Marketing
Harvard University
Bachelor Of Arts - Clinical Psychology
UNPHU
St. Michaels Scool