Gabriela Peralta
Bakersfield,CA
Summary
Driven and dynamic, I leveraged heavy lifting and positive customer interactions to enhance shopping experiences, achieving notable inventory accuracy and customer satisfaction. Skilled in pallet jack operation and fostering customer relationships, my proactive approach and teamwork significantly improved operational efficiency. Demonstrated aptitude for communicating merchandise and supplying inventory needs to managers. Dedicated to maintaining quality customer service.
Overview
16
16
years of professional experience
Work History
Merchandise and Stocking Associate
Walmart
Oceanside, CA
08.2023 - 12.2023
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Collaborated with team members to maintain a clean, organized work environment.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Completed floor replenishment to guarantee customer satisfaction and size availability.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Interacted with guests in friendly and knowledgeable way.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Followed orders precisely for correct items, sizes and quantities.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Waitress
La Fuente Restaurant
Brawley, CA
07.2007 - 05.2010
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Imperial High School
Imperial, CA06.2006
Skills
Heavy Lifting
Restocking Shelves
Pallet Jack Operation
Item scanning
Loading and unloading
Workplace Cleanliness
Display Assembly
Labeling Accuracy
Merchandising guidelines
Flexible Schedule
Positive Attitude
Friendly and Personable
Customer Service
Clear Communication
Proper Stacking and Storage
Energetic and Outgoing
Punctual and Reliable
Willing to Learn
Cleaning procedures
Performance Improvement
Merchandise Display
Teamwork and Collaboration
Attention to Detail
Quick Learner
Dependable and reliable
Motivated Team Player
Languages
Spanish
Native or Bilingual
Timeline
Merchandise and Stocking Associate
Walmart
08.2023 - 12.2023
Waitress
La Fuente Restaurant
07.2007 - 05.2010
High School Diploma -
Imperial High School