Gabriela Perez
Leasing Agent
Hutto,TX
Summary
Enthusiastic and customer-focused professional with experience in customer service, communication, and leadership. Skilled in building strong relationships, ensuring customer happiness, and thriving in fast-paced settings. Looking for a role as a leasing agent or receptionist to contribute to a dynamic leasing office team and advance my career.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Leasing Agent
Cushman & Wakefield
07.2023 - Current
- Proven ability to provide excellent customer service through clear communication and personalized support
- Effective organizational skills.
- Successful resolution of various issues and challenges in the leasing industry
- Maintained high accuracy in lease agreements, documentation, and client interactions
- Successfully handled multiple tasks simultaneously, balancing administrative duties efficiently
- Quick learning and openness to acquiring new concepts and technologies.
Executive Assistant
Casa del Puerto
06.2022 - 03.2023
- Managed client communication and reservations at a popular rental property, using French and English languages professionally
- Helped customers in a friendly and professional way, addressing questions, concerns, and providing product/service information
- Solved customer issues promptly and effectively, making sure they were happy with the service
- Handled a large number of calls and emails efficiently, addressing customer inquiries and requests
- Kept accurate customer records and notes
- Worked with the team to improve customer service and create positive experiences.
Language Instructor
School of Foreign Languages, University of Havana
11.2021 - 03.2023
- Taught English and French to intermediate and advanced students, preparing them for advanced studies.
French Teacher
Alliance Française of Havana
08.2021 - 11.2021
- Gave French language lessons to students of different skill levels
- Used effective teaching strategies to help students learn the language and understand the culture
- Made engaging lesson plans with multimedia resources
- Checked students' progress and gave feedback
- Worked with colleagues on the curriculum and coordinated cultural events
- Created a positive and inclusive classroom atmosphere.
Language Translator
MediaQurator Web App
05.2020 - 07.2020
- Accurately translated content from English to French and Spanish for a web application.
Multilingual Tour Guide
Tours Agency
06.2019 - 03.2020
- Gave interesting and informative tours to diverse groups of tourists in English and French
- Encouraged cultural exchange and enhanced their travel experiences.
Education
Bachelor of Arts (BA) - Foreign Languages
School of Foreign Languages, University of Havana
2022
Skills
- Proficient in Excel, Word, PowerPoint, Database systems, and Adobe Reader
- Quick to learn new technologies, software, and systems
- Excellent interpersonal communication and relationship-building abilities
- Strong customer service orientation and rapport-building skills
TECHNICAL SKILLS:
PERSONAL SKILLS:
- Proactive and customer-focused
- Strong organizational and time management skills
- Effective in team-oriented environments
- Able to handle high-pressure situations and collaborate with a team
- Exceptional multitasking and detail-oriented with excellent problem-solving capabilities
Certification
Dalf C1
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Leasing Agent
Cushman & Wakefield
07.2023 - Current
Executive Assistant
Casa del Puerto
06.2022 - 03.2023
Language Instructor
School of Foreign Languages, University of Havana
11.2021 - 03.2023
French Teacher
Alliance Française of Havana
08.2021 - 11.2021
Language Translator
MediaQurator Web App
05.2020 - 07.2020
Multilingual Tour Guide
Tours Agency
06.2019 - 03.2020
Bachelor of Arts (BA) - Foreign Languages
School of Foreign Languages, University of Havana
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