Summary
Overview
Work History
Education
Skills
Interests
Software
Photography
Accomplishments
Timeline
Gabriela Perez

Gabriela Perez

Multimedia Assistant
Houston,TX

Summary

Dedicated and detail-oriented professional with a strong foundation in finance and customer service, complemented by over four years of experience in leadership roles. Skilled in client support, problem-solving. I am seeking a Customer Support Specialist position to leverage my analytical abilities, organizational skills, and commitment to delivering exceptional service in a dynamic technology environment.

Overview

5
5
years of professional experience

Work History

Multimedia Assistant

University of Houston-Downtown
Houston, TX
05.2021 - Current
  • Coordinated and organized monthly studio sessions, ensuring high-quality customer service and meeting project deadlines
  • Managed data entry and administrative tasks, including scheduling appointments, handling inquiries, and maintaining records to streamline operational efficiency
  • Enhanced user satisfaction by optimizing setup and client onboarding for studio services
  • Captured and edited high-quality photographs and videos for university publications and promotional materials, enhancing visual storytelling and brand engagement
  • Coordinated multimedia projects from conception to delivery, including planning, shooting, editing, and finalizing assets to meet departmental goals and deadlines
  • Utilized Adobe Creative Suite (Photoshop, Premiere Pro, Lightroom) to produce polished visual content for digital platforms, improving user engagement by 20%.

Event Coordinator Intern

University of Houston, Downtown
Houston, TX
11.2019 - 04.2020
  • Developed and executed plans for events, managing timelines and logistics to meet client expectations for events hosting up to 200 attendees
  • Demonstrated strong organizational and customer service skills by coordinating team members and troubleshooting event issues
  • Tracked event expenses and provided detailed post-event reports to support budgeting and financial decision-making.

Education

Bachelor of Business Administration - Finance

The University of Houston-Downtown
05.2022

Skills

  • Customer Support
  • Microsoft Office Suite
  • Communication & Problem-Solving
  • Time Management
  • Multitasking
  • Salesforce
  • Photography

Interests

Association of Latino Professionals For America, President (August 2021–2022)

Association of Latino Professionals For America, Vice President of Administration (August 2020- July 2021)

Software

Microsoft Office Suite

Smartsheets

Adobe Photoshop

Adobe Lightroom

Adobe Premiere

Photography

 I love to take photos of very special moments like graduation, family portraits, and engagement photos. I love taking pictures of peoples happiest and proudest moments in their lives that they want to remember forever in a photo. 

Accomplishments

  • Crystal Award 2024- "Video: Marketing/ Sales- Non-Profit"for "Welcome to MDCOB!"
  • Silver- " My Journey"- UHD Students Encourage New Students to Register

Timeline

Multimedia Assistant - University of Houston-Downtown
05.2021 - Current
Event Coordinator Intern - University of Houston, Downtown
11.2019 - 04.2020
The University of Houston-Downtown - Bachelor of Business Administration, Finance
Gabriela PerezMultimedia Assistant