Association of Latino Professionals For America, President (August 2021–2022)
Gabriela Perez
Multimedia Assistant
Houston,TX
Summary
Dedicated and detail-oriented professional with a strong foundation in finance and customer service,
complemented by over four years of experience in leadership roles. Skilled in client support, problem-solving. I
am seeking a Customer Support Specialist position to leverage my analytical abilities, organizational skills, and
commitment to delivering exceptional service in a dynamic technology environment.
Overview
5
5
years of professional experience
Work History
Multimedia Assistant
University of Houston-Downtown
Houston, TX
05.2021 - Current
- Coordinated and organized monthly studio sessions, ensuring high-quality customer service and meeting project deadlines
- Managed data entry and administrative tasks, including scheduling appointments, handling inquiries, and maintaining records to streamline operational efficiency
- Enhanced user satisfaction by optimizing setup and client onboarding for studio services
- Captured and edited high-quality photographs and videos for university publications and promotional materials, enhancing visual storytelling and brand engagement
- Coordinated multimedia projects from conception to delivery, including planning, shooting, editing, and finalizing assets to meet departmental goals and deadlines
- Utilized Adobe Creative Suite (Photoshop, Premiere Pro, Lightroom) to produce polished visual content for digital platforms, improving user engagement by 20%.
Event Coordinator Intern
University of Houston, Downtown
Houston, TX
11.2019 - 04.2020
- Developed and executed plans for events, managing timelines and logistics to meet client expectations for events hosting up to 200 attendees
- Demonstrated strong organizational and customer service skills by coordinating team members and troubleshooting event issues
- Tracked event expenses and provided detailed post-event reports to support budgeting and financial decision-making.
Education
Bachelor of Business Administration - Finance
05.2022
Skills
- Customer Support
- Microsoft Office Suite
- Communication & Problem-Solving
- Time Management
- Multitasking
- Salesforce
- Photography
Interests
Association of Latino Professionals For America, Vice President of Administration (August 2020- July 2021)
Software
Microsoft Office Suite
Smartsheets
Adobe Photoshop
Adobe Lightroom
Adobe Premiere
Photography
I love to take photos of very special moments like graduation, family portraits, and engagement photos. I love taking pictures of peoples happiest and proudest moments in their lives that they want to remember forever in a photo.
Accomplishments
- Crystal Award 2024- "Video: Marketing/ Sales- Non-Profit"for "Welcome to MDCOB!"
- Silver- " My Journey"- UHD Students Encourage New Students to Register
Timeline
Multimedia Assistant - University of Houston-Downtown
05.2021 - Current
Event Coordinator Intern - University of Houston, Downtown
11.2019 - 04.2020
The University of Houston-Downtown - Bachelor of Business Administration, Finance