Gabriela Perez
Naples
Summary
Dedicated to securing a leadership position that utilizes creative problem-solving and strong management capabilities, enhancing resource optimization and ensuring remarkable customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Yoga Instructor
Torch of Naples
Naples
05.2023 - Current
- Developed personalized yoga programs tailored to diverse skill levels and needs, enhancing student engagement.
- Established safety protocols to maintain a secure class environment, fostering student confidence.
- Supported students in achieving personal yoga practice goals, promoting individual growth and consistency.
- Maintained accurate records of student attendance, contact information, health history forms.
Private Caregiver
Private Duty In-Home Care
Naples
08.2018 - Current
- Cared for individuals with diverse needs daily in their residences
- Monitoring patient conditions by observing physical and mental conditions
- Monitored patient conditions through observation of physical and mental health
- Manage financial, self-care and hygiene appointments and upkeep
- Managed financial, self-care, and hygiene appointments to ensure well-being
- Coordinated appointments and gatherings to facilitate effective communication and planning.
Case Manager
Naples Health Institute
Naples
03.2021 - 08.2023
- Help clients achieve wellness and autonomy
- Managed case assignments, drafted service plans, reviewed case progress, and determined case closure to ensure effective client support
- Facilitated client wellness and autonomy by implementing tailored support strategies
- Supported patients in understanding their clinical options to empower informed decision-making regarding clinical status and treatment options
- Develop effective working relations and cooperate with the medical team throughout the entire case management process
Legal Assistant
Morgan & Morgan
Naples
05.2021 - 12.2022
- Managed administrative tasks, including answering phones, responding to emails, and greeting clients to ensure smooth office operations.
- Creating drafts of contracts, letters and other legal documents
- Handled accounting tasks, distributing checks and paying providers and court reporters while maintaining accurate records.
- Scheduling meetings, interviews and appointments with clients, lawyers and witnesses.
- Performed various administrative duties to support office functions. such as answering phones, responding to emails and greeting clients
- Coordinated scheduling of meetings, interviews, and appointments for clients, lawyers, and witnesses to facilitate case progress.
Leasing Consultant
The Point at Naples
Naples
03.2019 - 08.2019
- Supported resident retention through renewal program and community events, fostering a sense of community.
- Prepare leasing agreements.
- Verify applications and follow up on applications including resident screening.
- Follow up on prospects and leads.
- Followed up on prospects and leads to increase engagement and conversion rates.
- Coordinate with the marketing team to place online ads and ensure signage is correctly positioned.
- Maintain prospect records using proprietary online tools.
- Managed data entry and lease agreements for market surveys and incoming or renewing tenants, ensuring accuracy and compliance.
Front Desk Receptionist
Courtyard by Marriott
Naples
08.2016 - 08.2018
- Handled reservations, cancellations, and payment processes to ensure smooth guest experiences
- Demonstrated strong mathematical and computer skills during daily operations.
- Consistently stood and worked long hours in a fast-paced environment.
- Making list of valuables deposited by guests at the counter and providing receipts for the same
- Maintained café cleanliness at all times, including cleaning tables, maintaining condiment bar, and removing trash.
- Prepared and served drinks and food in accordance with health codes and café standards.
- Performed all support tasks such as cleaning cases and equipment, and restocking display cases.
- Operated registers daily to authorize returns, exchanges, and maintain accurate receipt audits
Tour Coordinator/Front Desk Associate
Miami Helicopter Inc
Opa-locka
01.2015 - 01.2016
- Advised customers on tailored tour packages to enhance overall travel experience.
- Managed quality communication, customer support, and product representation for each customer.
- Facilitated effective communication, customer support, and product representation to ensure client satisfaction.
- Worked under strict deadlines and responded to customer requests and callbacks.
- Confirmed that appropriate changes were made to resolve customers' problems.
- Confirmed that appropriate changes were made to resolve customers' problems.
- Oversaw the inventory and distribution of special equipment to ensure availability for team use. by collecting, taking inventory, and distributing.
- Achieved consistent customer satisfaction through attentive service and issue resolution.
Education
Bachelor of Arts - Entrepreneurship
Miami Dade College
Miami, FL01-2029
Associate of Science - Accounting
Miami Dade College
Miami, FL07-2026
High School Diploma - High Honor
Barron Collier High School
Naples, FL01-2014
Skills
- Wellness Program Management
- NASM certified
- Fitness training
- First Aid/CPR
- Time management
- Safety Awareness
- Yoga sequencing
- NASM certifiedd
- Relationship building
- Customer service experience
- Client Engagement
- 50 WMP
Certification
- CNA/HHA
- Food Handler Certificate
- NASM - CPT
- RYT 200 Yoga Alliance
Languages
- Spanish, Fluent
- Portuguese, Beginner
Assessments
- Administrative Support, Highly Proficient, 05/20
- Customer focus & orientation, Highly Proficient, 05/20
- Attention to detail, Highly Proficient, 04/20
- Verbal communication, Highly Proficient, 05/20
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Yoga Instructor
Torch of Naples
05.2023 - Current
Legal Assistant
Morgan & Morgan
05.2021 - 12.2022
Case Manager
Naples Health Institute
03.2021 - 08.2023
Leasing Consultant
The Point at Naples
03.2019 - 08.2019
Private Caregiver
Private Duty In-Home Care
08.2018 - Current
Front Desk Receptionist
Courtyard by Marriott
08.2016 - 08.2018
Tour Coordinator/Front Desk Associate
Miami Helicopter Inc
01.2015 - 01.2016
Bachelor of Arts - Entrepreneurship
Miami Dade College
Associate of Science - Accounting
Miami Dade College
High School Diploma - High Honor
Barron Collier High School