Gabriela Phan
El Paso,TX
Summary
Precise Background Investigator with complete understanding of principles, techniques and procedures of background investigations. Skillful collecting, compiling and analyzing facts and resolve problems. Excellent oral and written communication skills.
Overview
12
12
years of professional experience
Work History
Sex Offender Juvenile Probation Officer
El Paso Juvenile Justice Center
04.2018 - 05.2024
- Collected collateral data including background checks, police records, criminal history, school records, and mental health records.
- Interviewed new clients to gather background information and complete risk assessments
- Supervised caseload of juvenile offenders assigned by courts
- As a Sex Offender Probation Officer my work has contributed to maintaining 100% recidivism rate for juvenile sex offenders
- Work hours are 40 HRS per week from April 9, 2018, to May 17, 2024.
- Advocated for alternatives to detention when appropriate, emphasizing the importance of community-based interventions over punitive measures.
Program Coordinator
Communities in Schools
02.2015 - 04.2018
- Assessed student needs and developed individualized plans of care overseeing a caseload of 200 students
- Provided crisis intervention services as needed and referred student and families to the appropriate agencies
- Maintained accurate records of all program activities, participants, outcomes, and accomplishments
- Coordinated program activities with internal and external stakeholders
- Facilitated workshops, seminars, or webinars related to program's objectives or target audience needs
- Work hours were 40 HRS per week from February 2015 to April 2018.
Foster Care Licensing Specialist
Upbring Foster and Adoption Agency
11.2012 - 02.2015
- Conducted extensive background investigations, including criminal history, police records, community and family references, extensive family interviews.
- Reviewed foster home applications and drafted Home Study reports for licensing regulations.
- Trained prospective foster parents in relevant policies, procedures, and expectations related to childcare and fostering
- During my time with this agency, I successfully certified 15 foster parents and assisted in three successful adoptions
- Work hours were 40 HRS per week from November 2012 to February 2015.
Education
Master of Science (M.S.) - Information Systems
University of Phoenix
Phoenix, AZ06.2017
Bachelor of Science (B.S.) - General Studies
Southwestern Assemblies of God
Waxahachie, TX12.2009
Skills
- Excellent Communication in English and Spanish
- Investigative research
- Regulatory understanding
- Background Checks
- Legal Compliance
- Security Clearance Knowledge
- Integrity Assessment
- Effective communication skills
Timeline
Sex Offender Juvenile Probation Officer
El Paso Juvenile Justice Center
04.2018 - 05.2024
Program Coordinator
Communities in Schools
02.2015 - 04.2018
Foster Care Licensing Specialist
Upbring Foster and Adoption Agency
11.2012 - 02.2015
Master of Science (M.S.) - Information Systems
University of Phoenix
Bachelor of Science (B.S.) - General Studies
Southwestern Assemblies of God
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