Gabriela Plaza
Orlando,FL
Summary
Volunteer at Give Kids the World Village, adept at fostering team collaboration, and delivering exceptional customer service. Skilled in conflict resolution and individualized support, I effectively prioritized tasks to enhance guest satisfaction and promote a welcoming environment. My empathy and organizational skills contributed to achieving service goals and building strong relationships with diverse individuals.
Overview
1
1
year of professional experience
Work History
Volunteer
Give Kids The World Village
Orlando, FL
10.2021 - 06.2022
- Provided guidance and support to fellow volunteers during their shifts.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Followed directions from supervisors, and completed tasks.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Developed appropriate treatment, focusing on each individual's needs.
- Worked closely with disabled individuals.
- Provided customer service assistance.
- Maintained cleanliness and organization of work area.
- Developed relationships with customers through friendly communication.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Freedom High School
Orlando, FL05-2024
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Task prioritization
- Individualized support
- Relationship building
- Diversity awareness
- Organizational skills
- Foreign language proficiency
- Empathy and patience
- Florida driver's license
- Goal achievement
- Effective communication
- Problem resolution
- Computer skills
- Multitasking and organization
- Organized and efficient
- Cultural awareness
- Time management
Languages
Spanish
Native/ Bilingual
Affiliations
- Art (Drawing, Painting)
- Ice Skating
- College Student
Timeline
Volunteer
Give Kids The World Village
10.2021 - 06.2022
High School Diploma -
Freedom High School
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