Gabriela Ponce-Hernandez
Long Beach,CA
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
10
10
years of professional experience
Work History
Track Analyst
NES Fircroft- PBF Energy Torrance Refining
Torrance, CA
06.2022 - Current
- Lead Track admin with a proven track record of optimizing workflows and ensuring timely delivery of invoice payments for materials, labor, and equipment
- Managed sensitive data with badging and worked with security throughout all turnaround and regular refining activities
- Partnered with Procurement, maintained and updated contracts and rates for vendors across the site
- Conducted regular performance evaluations to measure Track efficiency and identify areas for improvement
- Identified and rectified SAP system issues to ensure smooth operations
- Trained team members on SAP functionalities resulting in improved user adoption
- Successfully closed out monthly accruals and audit requests
- Managed and planned TAR effectiveness by making sure allocations and costs were completed on schedule.
- Developed strategies to optimize operational efficiency and reduce costs.
- Prepared forecasts of future performance based on historical trends.
- Collaborated with cross-functional teams on projects related to analytics initiatives.
General Manager/ Executive Assistant
Northstate Auto
Los Angeles, CA
06.2014 - 10.2022
- Forged loyal client relationships, traveled to meet new and existing clients
- Reduced complaints by 85% by monitoring staff for greater accuracy
- Managed quarterly audits and quality assurance
- Ensured accurate record retention and file management, guaranteeing precise data entry, and capturing of all required documentation within set times
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
- Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
Education
Project Management
Google Certification
07.2024
Bachelor of Arts in Public Relations & Advertising -
California State University Dominguez Hills
06.2021
Associates Degree in Communications -
Long Beach City College
06.2019
Skills
- Excel
- Outlook
- SAP
- Data Entry
- TRACK
- Risk Mitigation
- Audit Support
- Documentation And Reporting
- Report Preparation
- Account Reconciliation
Timeline
Track Analyst
NES Fircroft- PBF Energy Torrance Refining
06.2022 - Current
General Manager/ Executive Assistant
Northstate Auto
06.2014 - 10.2022
Project Management
Google Certification
Bachelor of Arts in Public Relations & Advertising -
California State University Dominguez Hills
Associates Degree in Communications -
Long Beach City College
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