Gabriela Puckett
Houston,TX
Summary
Strategic and innovative HR / Administrative professional who understands the cooperate and government administrative enterprise. Empowering leader with 20 years' experience with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Strong knowledge that translates into performance improvement, effectiveness, growth, and customer engagement. Genuine influencer who thrives on tough challenges and translates vision into actionable, value-added goals.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
UTHealth McGovern Medical School
Houston, Texas
05.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Experienced Microsoft Office Suite platforms. Developed excel database to capture, present, and support programs.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events. Skilled in Microsoft Teams, PeopleSoft, and other virtual platforms.
- Managed Access databases converting complex data into easy-to-interpret data.
Superintendent, U.S. Air Force Investigator
United Stated Air Force
Las Vegas, NV
04.2019 - 03.2021
- Investigated, analyzed, and reported complainants of fraud, waste, and abuse, and violations against Air Force rules and regulations.
- Maintained government standards and upheld established regulations by providing an impartial,objective, and unbiased analysis through relevant and timely investigative written report.
- Stepped up during Director's absence to answer questions from Senior Directors & leaders. Ensured investigation timelines and reports met timelines.
- Astute and detailed-oriented professional. Enabled operational change essential to case resolution and completion. Meticulous tracking of case files.
- Supported project coordination and smooth workflow by coordinating materials, inspections and contractor actions.
- Examined data and facts to determine and/or uncover violation(s). Formulated detailed questions & conducted subject/suspect interviews to support and construct legally sufficient investigative reports.
Human Resources Specialist
United States Air Force
Osan Air Base, Republic Of Korea
01.2018 - 02.2019
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Conserved time and improved workflows by handling special projects and emergency solutions.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Completed projects on time and under budget while resolving complex issues for senior leaders.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Provided troubleshooting and technical assistance in use of PeopleAdmin system.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
Education
Bachelor of Science - Human Resources Management
Trident University International
Cypress, CA11.2019
Associate of Applied Science - Human Resources Management
Air University
Montgomery, AL06.2010
Skills
- Confidentiality and Data Protection
- Document and File Management
- Research and Analytical Skills
- Strong Organizational Skills
- Multitasking and Time Management
- Bilingual in Spanish and English
- Detailed Meeting Minutes
- Skilled in Microsoft Office
- Advanced MS Office Suite Knowledge
- Data Entry Documentation
- Excel Spreadsheets
- Electronic Records Management
Languages
Spanish
Full Professional
Timeline
Administrative Assistant
UTHealth McGovern Medical School
05.2021 - Current
Superintendent, U.S. Air Force Investigator
United Stated Air Force
04.2019 - 03.2021
Human Resources Specialist
United States Air Force
01.2018 - 02.2019
Bachelor of Science - Human Resources Management
Trident University International
Associate of Applied Science - Human Resources Management
Air University
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