Gabriela Ramirez
Pasadena,TX
Summary
With a proven track record at the Houston Independent School District, I excel in database administration and fostering inclusive environments. My expertise in streamlining office processes and enhancing team productivity, coupled with adaptability and problem-solving abilities, has significantly improved workflow efficiency and customer satisfaction.
Professional Clerical Specialist with demonstrated expertise in administrative support, data management, and office coordination. Strong focus on collaboration and delivering consistent results. Adaptable to changing needs and reliable in maintaining workflow efficiency. Skilled in document preparation, scheduling, and customer service, with keen eye for accuracy and organization.
Overview
7
7
years of professional experience
Work History
Clerical Administrator
General Mexican Consulate in Houston
01.2018 - 04.2019
- Served as a reliable point of contact for clients and customers, providing exceptional service while addressing their needs efficiently.
- Streamlined office processes by implementing efficient filing systems and organizational techniques.
- Increased productivity by prioritizing tasks and multitasking effectively in a fast-paced environment.
- Mentored new employees thereby reducing training time and fostering a cohesive work atmosphere.
- Processed financial transactions accurately, enabling accurate record-keeping for budgetary purposes.
- Reduced errors in data entry tasks by maintaining high attention to detail and accuracy.
- Improved communication within the team by regularly updating shared calendars and scheduling meetings.
- Maintained confidentiality of sensitive information, adhering to privacy policies and procedures.
- Implemented new software systems that enhanced overall workflow efficiency across various departments within the company.
- Enhanced customer satisfaction with prompt responses to inquiries and professional problem-solving skills.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Input data into spreadsheets and databases.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Reviewed files, records and other documents to obtain information to respond to requests.
Tutor
Houston Independent School Distict
08.2014 - 05.2015
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Encouraged students to set and achieve personal academic goals, leading to sense of accomplishment and increased motivation.
- Fostered safe and inclusive classroom environment where all students felt valued and able to contribute.
- Implemented strategies to manage classroom behavior effectively, creating conducive learning environment for all students.
- Assisted students in developing study skills and strategies.
- Conducted regular assessments to monitor student progress and adjust teaching methods accordingly.
- Used variety of teaching methods to successfully help wide range of students.
- Maintained records of student assessments, tutoring activities and results.
Administrative Assistant
Houston Independent School Distict
08.2012 - 05.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to parents, teachers inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
Raul Yzaguirre School For Success
Houston, TX05-2013
Skills
- Scheduling appointments
- Confidentiality handling
- Basic accounting
- Proofreading documents
- Database entry
- File and database management
- Prioritization
- Administrative tasks
- Confidentiality
- Verbal and writing communication
- Scanning and copying
- Handling payments
- Document archiving
- Multitasking
- Problem-solving abilities
- Cash Handling
- Professionalism
- Document Preparation
- Scheduling
- Record-keeping
Languages
Spanish
Native or Bilingual
Timeline
Clerical Administrator
General Mexican Consulate in Houston
01.2018 - 04.2019
Tutor
Houston Independent School Distict
08.2014 - 05.2015
Administrative Assistant
Houston Independent School Distict
08.2012 - 05.2013
High School Diploma -
Raul Yzaguirre School For Success
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