Gabriela Ramlochan

• Executed maintenance procedures for equipment, ensuring optimal functionality and compliance with safety standards.
• Troubleshot technical issues, identifying root causes and implementing effective solutions to minimize downtime.
• Collaborated with cross-functional teams to streamline operations and enhance overall productivity within the department.
• Mentored junior technicians on best practices and technical skills, fostering a culture of continuous learning and improvement.

Customer Service and Cashier.

• Collaborated with team members to streamline service processes and reduce wait times.
• Provided support during peak hours, ensuring consistent service quality across shifts.

Maintenance and Janitorial 0f a Citi Facility.

• Maintained quality assurance and customer satisfaction objectives.
• Trained junior technicians on best practices and equipment handling procedures.
• Implemented process improvements that enhanced service delivery and reduced downtime.

Assisted

• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Prepared ingredients and recipe components ahead of time.
• Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
• Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
• Received and stored incoming supplies according to procedures.

• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
• Collaborated with cashiers to improve customer service processes and support structures company-wide.