Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gabriela Ramones

Lewisville

Summary

An accomplished college graduate with exceptional communication skills. Thrives on initiating new projects and providing innovative ideas. A natural leader who values teamwork and understands that successful outcomes are a result of a strong collaborative effort. Passionate about helping others, solving problems, and approaching challenges with a positive attitude and a smile.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sort and Boxing Materials

Assurant Warehouse
12.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Restaurant Hostess

Gaylord Texan Resort & Convention Center
09.2023 - 01.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Frontier Account Manager Sales Door to Door

Newbern Excel
06.2023 - 08.2023
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Online Personal Shopper

Walmart
08.2020 - 06.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.

Education

Associate of Arts -

North Central Texas College
Flower Mound, TX
12.2024

High School Diploma -

Lewisville High School
Lewisville, TX
05.2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities
  • Computer skills
  • Critical thinking
  • Organization and time management
  • Problem resolution

Certification

Texas Alcoholic Beverage Comission

Languages

Spanish
Native or Bilingual

Timeline

Sort and Boxing Materials

Assurant Warehouse
12.2023 - Current

Restaurant Hostess

Gaylord Texan Resort & Convention Center
09.2023 - 01.2024

Frontier Account Manager Sales Door to Door

Newbern Excel
06.2023 - 08.2023

Online Personal Shopper

Walmart
08.2020 - 06.2023

Associate of Arts -

North Central Texas College

High School Diploma -

Lewisville High School

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Gabriela Ramones