Summary
Overview
Work History
Skills
Languages
Timeline
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Gabriela Reinberg

Riverview,FL

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Dedicated employee with strengths in customer service, sales and promotion strategies.

Overview

4
4
years of professional experience

Work History

Team Member

Tropical Smoothie Cafe
01.2024 - 03.2024
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Cashier, Line Cook, Server

Marcos's Pizza
08.2023 - 01.2024


  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered phone calls to assist customers with questions and orders.
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered customers' questions and provided information on store procedures or policies.
  • Issued receipts, refunds, credits or change due to customers.
  • Greeted customers promptly and responded to questions.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provide the best experience to customers
  • Maintained work area and kept cash drawer organized.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Recognized by management for providing exceptional customer service.

Sales Associate, Cashier,

Sunellí
05.2020 - 07.2022
  • Bagged or packaged purchases and wrapped gifts.
  • Adhered to company initiatives and achieved established goals.
  • Maintained records related to sales for store management.
  • Upsold additional items based on customer interests and needs.
  • Organized stockroom shelves according to size, color or style.
  • Demonstrated product features and benefits for customers' needs.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Assessed customer needs to provide assistance and information on product features.
  • Greeted customers to determine wants or needs.
  • Processed transactions using a point-of-sale system.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Helped customers find specific products, answered questions and offered product advice.
  • Placed special orders or called other stores to find desired items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Prepared merchandise for purchase or rental.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Used technology resources to assist customers in locating and selecting items.
  • Developed promotional strategies to increase sales volume.
  • Developed trusting relationships with customers by making personal connections.

Skills

  • Returns Processing
  • Payment Collection
  • Customer Service
  • Cash Register Operation
  • Great speaking/ communication skills
  • Great organizational skills
  • Problem solving skills
  • Proficient using technology
  • English Spanish speaker

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Team Member

Tropical Smoothie Cafe
01.2024 - 03.2024

Cashier, Line Cook, Server

Marcos's Pizza
08.2023 - 01.2024

Sales Associate, Cashier,

Sunellí
05.2020 - 07.2022

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Gabriela Reinberg