Overview
Work History
Education
Skills
Timeline
Generic

Gabriela Rivera

Los Angeles,United States

Overview

11
11
years of professional experience

Work History

COVID-19 Tester

AMI Health
Gardena, CA
10.2021 - 06.2022
  • Performed nasal swab and rapid antibody testing.
  • Oversaw in-person and curbside patient registration and processing.
  • Documented findings according to established standards, logging and communicating details to streamline infection assessment process.
  • Collected and treated patient samples to test for COVID-19 infection.

Receptionist

San Mateo Medical Clinic
Los Angeles, CA
01.2012 - 10.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered over 100 incoming calls daily to resolve customer issues and schedule appointments.
  • Checked-in visitors, determine purpose of visit and prepare charts as well as verify eligibility and take payments.
  • Kept reception area clean and neat to give patients positive and established first impression.

Sales Associate

Halloween Club
Montebello, CA
09.2016 - 10.2016
  • Maintain constant presence on sales floor to address customer's needs.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Increased sales 60% by offering advice on purchases and promoting additional products

Front and Back Office Medical Assistant

Care More Medical Group
Pico Rivera, CA
09.2011 - 10.2011
  • Preform general office duties, such as answering telephones, filing, and transmitting paperwork.
  • Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
  • Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
  • Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.

Federal Work Study Student

United Educational Institute
El Monte, CA
03.2011 - 08.2011
  • Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
  • Managed supplies, processed new orders and maintained inventory organization for team.
  • File and retrieve corporate documents, records, and reports.
  • Prepare invoice, letters, reports, and financial statements using word processing.

Education

Diploma - Certified Nurse Assistant

American Red Cross
Commerce, CA
06.2014

Diploma - Medical Assistant

United Education Institute
El Monte, CA
08.2011

High School Diploma -

James A. Garfield Senior High School
Los Angeles, CA
06.2010

Skills

  • Extensive customer service
  • Patience and ability to work with other and handle stressful situations
  • Fluent in speaking, reading, and writing in English and Spanish
  • Able to multitask and apply quickly

Timeline

COVID-19 Tester

AMI Health
10.2021 - 06.2022

Sales Associate

Halloween Club
09.2016 - 10.2016

Receptionist

San Mateo Medical Clinic
01.2012 - 10.2021

Front and Back Office Medical Assistant

Care More Medical Group
09.2011 - 10.2011

Federal Work Study Student

United Educational Institute
03.2011 - 08.2011

Diploma - Certified Nurse Assistant

American Red Cross

Diploma - Medical Assistant

United Education Institute

High School Diploma -

James A. Garfield Senior High School

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Gabriela Rivera