Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Gabriela Rivera

8517 Iron Mill CT ,FL

Summary

Successfully transitioned from sales to a customer support role, quickly mastering new product knowledge and exceeding customer satisfaction targets within the first quater. Ive also successfully managed a high volume of customer service inquiries during a product launch, resolving complex issues and maintaining a positive customer experience.

Overview

1
1
Certification

Work History

walmart

Javonte
02 2022 - 02 2023
  • Courteously gretted customers and efficiently processed transactions within busy, fast pased retail enviornments. Recommended, selected and helped locate and obtain merchandise for customers and placed speacial orders to call other stores and find desired items. Additonally i made calls/ answered calls whenever there happened to be an issue with their orders.

Nutrition Coordinator

Baptist Memorial Hospital
11 2023 - 02 2024
  • I ensured that patients recieved breakfast, lunch and dinner strictly based off of the diets we were provided by their nurses.
  • Also if there was anything else that the patients needed from me i made sure to accomadate them in the best way possible


Server

Keke's breakfast
02 2024 - 11 2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

diploma -

Englewood highschool
06.2021

Certificate - Dental Assistant

Florida Career College
09.2023

Skills

  • Self-Motivated
  • Organization and Time Management
  • Problem-Solving
  • Multitasking Abilities
  • Dependable and Responsible
  • Excellent Communication
  • Decision-Making

Languages

Spanish
Native or Bilingual

Certification

  • Dental assistant certificate

Timeline

walmart

Javonte
02 2022 - 02 2023

Nutrition Coordinator

Baptist Memorial Hospital
11 2023 - 02 2024

Server

Keke's breakfast
02 2024 - 11 2024

diploma -

Englewood highschool

Certificate - Dental Assistant

Florida Career College

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Gabriela Rivera