Gabriela Rivera
San Angelo
Summary
Sales Assistant with proven expertise in store operations, money handling, and merchandising. Demonstrates strong time management and accuracy in task execution. Skilled in inventory management and customer relationship management, contributing to increased sales through effective upselling techniques. Known for high productivity and exceptional service delivery, fostering positive customer experiences and team collaboration.
Overview
1
1
year of professional experience
Work History
Sales Assistant
All American Chrysler Jeep Dodge
San Angelo
03.2025 - Current
- Assisted customers with vehicle selections and product inquiries.
- Maintained knowledge of inventory and current promotions.
- Processed sales transactions accurately and efficiently.
- Supported team members in daily operational tasks.
- Organized merchandise displays to enhance customer experience.
- Managed customer follow-ups to ensure satisfaction and engagement.
- Collaborated with sales team to achieve store goals and objectives.
- Provided exceptional service in a fast-paced dealership environment.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
- Answered incoming telephone calls to provide store, products and services information.
- Informed customers about current promotions and discounts.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
Bar Server
Fuentes Cafe Downtown
San Angelo
12.2024 - 05.2025
- Served beverages and food to customers efficiently and courteously.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted in inventory management by restocking supplies as needed.
- Engaged with customers to provide recommendations and answer questions.
- Collaborated with kitchen staff to ensure timely order delivery.
- Processed cash and credit transactions accurately at the register.
- Followed health and safety guidelines to ensure customer well-being.
- Prepared garnishes and mixed drinks according to standard recipes.
- Performed closing duties such as restocking items, cleaning work areas, cashing out registers and locking doors at end of shift.
- Resolved customer complaints in a timely manner while remaining calm under pressure.
- Adhered to all safety and sanitation regulations when handling food and beverage products.
- Greeted customers in a friendly and professional manner.
- Trained new servers on proper procedures for taking orders, making drinks, and providing excellent customer service.
- Restocked glassware, ice, liquor and other supplies as needed.
- Maintained cleanliness of the bar area throughout shift.
- Maintained an organized workspace by properly storing tools and equipment after use.
- Stayed up-to-date on menu items, specialties, ingredients and preparation methods.
- Checked identification of customers to verify age requirements for alcoholic beverages.
- Followed state laws regarding serving alcohol responsibly.
- Ensured all guest checks were accurate before finalizing payment process.
- Provided bar services for numerous public and private events.
- Assisted bartenders with creating unique drink combinations based on guests' preferences.
- Assisted with setting up bar area prior to opening shift.
- Organized wine bottles on shelves for easy access during shifts.
- Utilized Point Of Sale system to accurately record all transactions.
- Informed guests about specials or new menu items when appropriate.
- Processed payments using cash register accurately at the end of each transaction.
- Prepared specialty cocktails according to recipes or customer requests.
- Recorded sales transactions promptly into point of sale system.
- Performed general cashiering duties and collected on tabs.
- Checked on dining area to identify immediate needs and reset tables between guests.
- Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
- Designed specialty cocktails alongside bartenders to decrease ingredient waste.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
Veribest HighSchool
Veribest, TX05-2020
Skills
- Customer service
- Building Relationships with diverse clients and customers
- Creating memorable experiences that ensure satisfactory, loyalty, and repeat business
Upselling menu items
- Identifying the needs of customers and clients
- Persuasive Communication
- Understanding customer preferences and presenting options to increase sales satisfactory
Working under pressure
- Meeting deadlines and sales quotas
Team collaboration
- Working with sales teams and other departments
- Communicative Team player
- Experienced in working in various roles to ensure efficient service and performance
Handling complaints or difficult clients/customers
- Maintaining professionalism
- Conflict resolution
- Turning negative experiences into positive outcomes
Multitasking
- Managing Various client accounts and sales without compromising service quality
- thrive in fast-paced, high-volume environments
Cash Handling/ POS operation
- Transaction Management
- CRM system usage
Adaptability and problem solving
- Resolve real-time issues
- Quick decision-making to ensure the satisfaction of customers and company policies
Affiliations
- Caring for younger children/babysitting
- Artistic Creativity
- Video creation
Languages
English
Professional
Timeline
Sales Assistant
All American Chrysler Jeep Dodge
03.2025 - Current
Bar Server
Fuentes Cafe Downtown
12.2024 - 05.2025
High School Diploma -
Veribest HighSchool
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