Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriela Rocha

Spring,TX

Summary

Detail-oriented team leader with strong organizational, punctual, and adaptive skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

General Warehouse Laborer

Amazon
10.2021 - Current
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Contributed to a positive work environment by fostering strong relationships with fellow warehouse workers, promoting teamwork and open communication.
  • Expedited order fulfillment with efficient picking, packing, and shipping of customer orders.
  • Checked packages and merchandise for damage and notified vendors.

Team Lead

Tacos Flores
02.2018 - 10.2020
  • Monitored daily sales reports to track progress toward goals, identifying opportunities for improvement or corrective action as needed.
  • Coordinated staff scheduling effectively to maintain appropriate coverage during peak hours without exceeding labor budget constraints.
  • Ensured a positive work environment through effective communication and collaboration among team members.
  • Balanced cash registers accurately at opening or closing shifts while ensuring adherence to company financial protocols.
  • Resolved escalated customer complaints with diplomacy, preserving the company''s reputation for excellent service.
  • Promoted a safe working environment by enforcing safety guidelines throughout the store.

Education

BBA - Marketing & Management

University of Houston - Clear Lake
Houston, TX
08-2025

Skills

  • Warehouse Logistics
  • Microsoft office
  • Diversity and inclusion
  • Organizational development
  • Communication management
  • Effective planning

Languages

Spanish
Native or Bilingual

Timeline

General Warehouse Laborer

Amazon
10.2021 - Current

Team Lead

Tacos Flores
02.2018 - 10.2020

BBA - Marketing & Management

University of Houston - Clear Lake

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Gabriela Rocha