Gabriela Rodriguez
Phoenix,AZ
Summary
Dedicated and motivated Bi-Lingual English and Spanish individual with a strong customer service background seeking new career opportunity in the restaurant that will promote professional development
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Clothing Grader
Goodwill Industries
Phoenix, AZ
04.2024 - 07.2026
- Distribute products to different departments
- Grade quality of clothing and prepare for shipment to different vendors
- Check and verify all shipment audit clothes and distribution to proper areas
- Train all new staff
Cashier Key Holder
99 Cents Only Store
Phoenix, AZ
03.2023 - 07.2024
- Shift Manager
- Stocking store merchandise
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Complete all audits of cashiers
- Took in orders from vendors
- Processed all necessary paperwork
- Handled all customer complaints
- Trained new cashiers on register systems and customer service best practices.
Assistant Manager Manager
Dollar Tree
Phoenix, AZ
11.2019 - 09.2022
- Managed cashier and night recovery of store
- Completed all necessary paperwork
- Counted drawers and safe
- Completed audits
- Trained all new employees
- Ordered and stocked frozen food orders
- Assisted General Manager with all audits, deposits and paperwork
- Hired and trained staff
- Inventory management
- Customer service
Customer Service Sales Associate
Dollar Tree
Perris, CA
02.2018 - 09.2020
- Customer service
- Performed daily tasks and complied with all policies and procedures
- Performed recovery tasks
- Maintained a clean store
- Inventory management
- Assisted customers with complaints and concerns
Behavioral Health Technician
Southwest Behavioral
Phoenix
06.2004 - 01.2007
- Monitored patient behavior and emotional well-being to ensure safety and compliance with treatment plans.
- Documented patient progress and responses to treatment, maintaining accurate records for clinical review.
- Collaborated with multidisciplinary teams to facilitate effective communication and improve patient care outcomes.
- Evaluated treatment effectiveness by conducting regular assessments and adjusting care plans accordingly.
Case Manager Coordinator
State of Arizona- Department of Developmental Disabilities
Arizona
1999 - 2002
- Monitored client progress, adjusting care strategies to enhance service delivery and outcomes.
- Facilitated communication among stakeholders, including families, providers, and state agencies for effective resource allocation.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Maintained filing systems and documentation, improving retrieval speed and accuracy.
- Developed office procedures to streamline administrative tasks and improve efficiency.
- Trained new staff on office protocols, fostering a collaborative work environment.
Education
Certificate of Completion - Culinary program
St. Mary's Food Bank
Phoenix, AZ01-2026
Certification
- Food Handler Card ANSI 2026
- Peer Support Certification 2026
- Data Entry 2026
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clothing Grader
Goodwill Industries
04.2024 - 07.2026
Cashier Key Holder
99 Cents Only Store
03.2023 - 07.2024
Assistant Manager Manager
Dollar Tree
11.2019 - 09.2022
Customer Service Sales Associate
Dollar Tree
02.2018 - 09.2020
Behavioral Health Technician
Southwest Behavioral
06.2004 - 01.2007
Case Manager Coordinator
State of Arizona- Department of Developmental Disabilities
1999 - 2002
Certificate of Completion - Culinary program
St. Mary's Food Bank