Gabriela Rodriguez-jimenez

• Developed and maintained relationships with clients to ensure customer satisfaction.
• Advised clients on the tax implications of their investments and purchases.
• Assisted customers in selecting the right life insurance coverage for their needs.
• Researched and identified target audience preferences, trends, and behaviors.
• Generated ideas for creative content initiatives.
• Participated in brainstorming sessions to develop fresh approaches to marketing initiatives.
• Generated qualified leads through outbound calls and emails.
• Conducted market research to identify target customers, their preferences and needs.

•Great at identifying the customer’s needs so I can offer the best policy to the benefit of them.

• Customer service experience
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Stocked shelves with merchandise when needed.
• Received payment by cash, check, credit cards, vouchers or automatic debits.
• Answered incoming phone calls from customers regarding product availability or store locations.
• Resolved customer complaints in a professional manner.
• Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
• Verified that all coupons were valid prior to processing them into the system.
• Processed credit card transactions accurately and efficiently.
• Assisted co-workers with tasks as needed to ensure smooth operations of the store.