Summary
Overview
Work History
Education
Skills
Bilingual Spanish speaking
Languages
Timeline
Generic

Gabriela Rodriguez Vazquez

Las Vegas,NV

Summary

Proven to excel in fast-paced environments, I leveraged my bilingual capabilities and exceptional multitasking skills at the Community College of Southern Nevada, enhancing student enrollment and support. My friendly demeanor and strong problem-solving abilities have consistently improved team efficiency and customer satisfaction across roles. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

8
8
years of professional experience

Work History

Community College of Southern Nevada

Csn
12.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • I have been here for 2 years and have worked in FYE one on one helping students sign up for college courses, I have worked in Student union, I have worked in Nevada Promise Scholarship Program, and worked in Academic advising. I've had students come and thank me for helping them out. I absolutely love helping people.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Computer skills
  • Word
  • Excel
  • Power point
  • Fax
  • Xerox
  • Multi line Phone
  • Bilingual Spanish reading and writing
  • Cashiering
  • Opera Operating systems
  • Money handling
  • Multitasking
  • Team work
  • Answering questions
  • Excellent verbal communication skills
  • Call Monitoring
  • Managing phone systems
  • Work prioritizations
  • Message taking
  • Professional Communication
  • Researching customer issues
  • Greeting customers
  • Telephone reception
  • Front Desk Operations
  • Call transfers
  • Emergency response
  • Typing skills
  • Flexible Schedule

PBX Hotel Operator

The D, The Circa and Golden Gate
10.2021 - 02.2022
  • Played an integral role in maintaining a positive work environment within the PBX department, promoting teamwork and collaboration.
  • Assisted management in streamlining communication processes within hotel departments, resulting in increased efficiency.
  • Utilized strong multitasking abilities to manage multiple phone lines simultaneously without compromising service quality or caller satisfaction.
  • Maintained a high level of professionalism and courtesy while addressing guests'' needs over the phone.
  • I handled All three Hotels and worked in a fast paced environment that we had to transfer the calls quickly.

Cashier

Burlington
04.2021 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Sales Associate

New York and Company
05.2016 - 09.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Customers would come in and thank me once they were done shopping thanking me for helping them out while I was working the fitting rooms.

Education

High School Diploma -

Las Vegas Highschool
6500 E Sahara Ave
07-2005

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Calm Under Pressure
  • Decision-Making
  • Excellent Communication

Bilingual Spanish speaking

I can read and write fluently and can type 23 wpm.

Languages

Spanish
Native or Bilingual

Timeline

Community College of Southern Nevada

Csn
12.2022 - Current

PBX Hotel Operator

The D, The Circa and Golden Gate
10.2021 - 02.2022

Cashier

Burlington
04.2021 - 08.2021

Sales Associate

New York and Company
05.2016 - 09.2016

High School Diploma -

Las Vegas Highschool

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Gabriela Rodriguez Vazquez