Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriela Royo

Pittsburg,CA

Summary

Proven achiever with extensive experience at DHL and Nike. Adept in database management and customer communication. Demonstrated ability to enhance customer satisfaction, streamline operations, ensure quality control and efficient data entry. Skilled in adapting to new technologies, processes and situations, with a commitment to precision and problem-solving. Experienced Clerk with excellent time management skills, exceptional typing, data entry abilities and has a results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little or no supervision. Resourceful and experienced worker offering expertise in customer service\satisfaction, travel coordination and file management. Detail-oriented team player with strong organizational skills and established problem solving skills. Ability to work on multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time career that offers professional challenges utilizing interpersonal skills. problem-solving skills.

Overview

9
9
years of professional experience

Work History

CFR Clerk

DHL Nike
11.2020 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate comprehensive information.
  • Provided quality clerical support through data entry, document management, comprehensive communication, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained electronic/paper filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Processed documents and materials to disseminate information to appropriate parties.
  • Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
  • Managed calendars and scheduled appointments to maintain smooth flow of operations.
  • Issued invoices and followed up on outstanding payments to remind clients to pay on time.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Compiled and analyzed data to produce reports.

Machine Operator

Berry Global
04.2018 - 12.2019
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Machine Operator

Diamond Wipes
01.2015 - 12.2018
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Quickly shut down equipment in emergency situations following protocols.

Education

High School Diploma -

John Glenn High School
Norwalk, CA
06.1993

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Management
  • Cash Handling
  • Filing systems
  • Database entry
  • Administrative tasks
  • Database Management
  • Document Management
  • Quality Control
  • Basic accounting
  • Typing Speed
  • File and database management
  • Spreadsheet development
  • Attention to Detail
  • Customer Communication
  • Problem-Solving
  • Microsoft Office
  • Flexible and Adaptable
  • Data Entry
  • Record Sorting and Filing
  • Data Recording
  • Basic Bookkeeping
  • Data Gathering

Languages

Spanish
Native or Bilingual

Timeline

CFR Clerk

DHL Nike
11.2020 - Current

Machine Operator

Berry Global
04.2018 - 12.2019

Machine Operator

Diamond Wipes
01.2015 - 12.2018

High School Diploma -

John Glenn High School

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Gabriela Royo