Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriela Ruiz

Jacksonville,FL

Summary

Dynamic Sales Manager with a proven track record at Simon, enhancing client satisfaction and increasing sales revenue through strategic planning and exceptional customer service. A bilingual team player, adept in cash handling and register operation, excels in creating positive environments. Achieved significant repeat business by leveraging adaptive sales skills and interpersonal skills.

Overview

2
2
years of professional experience

Work History

Barista

Ponte Vedra Inn & Club
05.2023 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Cashier

Ponte Vedra Inn & Club
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Sales Manager

Simon
07.2022 - 04.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.

Education

High School Diploma -

Jose Smith Comas
Cuba
02.2022

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Exceptional customer service
  • Adaptive and creative
  • Cash Register Operation
  • Bilingual ( Spanish )
  • Sales expertise

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Barista

Ponte Vedra Inn & Club
05.2023 - Current

Cashier

Ponte Vedra Inn & Club
05.2023 - Current

Sales Manager

Simon
07.2022 - 04.2023

High School Diploma -

Jose Smith Comas

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Gabriela Ruiz