Summary
Overview
Work History
Education
Skills
Timeline
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Gabriela Salguero

2900 SW Deerfield Blvd Unit 1 Bentonville ,AR

Summary

Experienced Office Assistant with 5+ years of providing administrative and patient care services. Proficient in EMR systems, HIPPA compliance, and scheduling.

Overview

8
8
years of professional experience

Work History

Finance Coordinator

Halfmoon Oral Surgery
02.2021 - 08.2024
  • Present Financial Treatment plans to patients
  • Verified Dental&Medical Benefits
  • Managed patient accounts by updating demographic information ,verifying insurance coverage,and processing payments.
  • Managed High call volume
  • Responded to emails within established timelines
  • Resolved customer complaints in a professional manner,finding appropriate solutions.
  • Surgery Scheduling
  • Aging reports
  • Scheduled VA patients
  • Checked in patients ensuring a positive first impression
  • Maintained up to date knowledge of coding guidelines,reimbursement policies, and industry changes.
  • Followed up on unpaid claims or denied claims
  • Submitted claims electronically to insurance companies,resulting in faster reimbursement turn around time
  • Worked closely with physicians to clarify diagnoses or procedures as needed
  • Collected high amounts $10k+ per month
  • Scheduled Follow up appointments
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Receptionist

Ginn Foot and Ankle
07.2020 - 01.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phones
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Maintenance of Insurance Accounts
  • Verifying Medical Insurance
  • Assisting Physician with procedures
  • Sterilizing instruments

Medical Assistant

Pain Management and Rehabilitation Consultant
03.2016 - 07.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • New Patient Referrals
  • Submitting Medical charges
  • Sterilizing Instruments
  • Injections and administrate IV's
  • Trained New Staff
  • Prior Authorizations for Medications and procedures
  • Receptionist, scheduling,phone calls
  • Phone calls and faxes(Refills request from Pharmacies,etc.)
  • Assisting physician with procedures
  • Specimen collection/Analysis Reception
  • QuickBooks, Bank Statement records

Education

Registered Medical Assistant - Medical Assisting

Blue Cliff College - Fayetteville
Fayetteville, AR
04.2016

Skills

  • Bilingual (English and Spanish)
  • EMR proficiency
  • Phlebotomy
  • Vitals/rooming patients
  • Referrals (Medicaid,VA,New patients)
  • Phone/fax triage
  • Medical/Dental Terminology
  • Computer Proficiency
  • CoverMyMeds
  • HIPPA compliance
  • QuickBooks
  • Customer Service
  • Organizational skills
  • Data Entry
  • Scheduling
  • Client relations
  • Detail Oriented
  • Excel
  • Medical/Dental coding

Timeline

Finance Coordinator

Halfmoon Oral Surgery
02.2021 - 08.2024

Receptionist

Ginn Foot and Ankle
07.2020 - 01.2021

Medical Assistant

Pain Management and Rehabilitation Consultant
03.2016 - 07.2020

Registered Medical Assistant - Medical Assisting

Blue Cliff College - Fayetteville

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Gabriela Salguero