Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gabriela Sanchez

Floral Park,NY

Summary

Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Resourceful Accounts Payable Clerk known for excellent account management and time management skills. Expert in [Software] use and ledger verification with great customer service skills. Meticulous and enterprising worker dedicated to excellence.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Bookkeeper

Pick Quick Key Food
05.2017 - 07.2021
  • Maintained and processed invoices, deposits, and money logs.
  • Reconciled and corrected issues with financial records.
  • Reported financial data and updated financial records in ledgers and journals.
  • Identified accounting errors when cross-referencing documents and database information.
  • Inspected account books and recorded transactions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Cashier Team Lead

Pick Quick Key Food
05.2017 - 07.2021
  • Communicated with customers and team members to solve problems.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Restocked and organized merchandise in front lanes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Educated employees on register use, merchandising, and customer service.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Bachelor of Arts - Psychology

Queens College of The City University of New York
Flushing, NY
12.2022

Skills

  • General Ledger Entries
  • Financial Recordkeeping
  • POS System Operation
  • Cashier Training
  • Customer Service
  • Positive Attitude
  • Team Leadership
  • Cash Drawer Reconciliation
  • Cash Handling
  • Product Restocking
  • Data Entry

Languages

Spanish
Native or Bilingual

Timeline

Bookkeeper

Pick Quick Key Food
05.2017 - 07.2021

Cashier Team Lead

Pick Quick Key Food
05.2017 - 07.2021

Bachelor of Arts - Psychology

Queens College of The City University of New York
Gabriela Sanchez